LORINDA JEAN SICIARZ
Pasadena,CA
Summary
Medical professional with extensive management experience in government contracts, including Veteran Affairs and Social Security. Proven ability to enhance training through cross-departmental collaboration, implementing time-saving methodologies. Metrics-driven, successfully designing and leveraging IT enhancements to improve productivity by 50% and reduce turn-around time.
Overview
8
8
years of professional experience
17
17
years of post-secondary education
1
1
Language
Work History
Triage Manager
MSLA Medical Corporation
Pasadena, CA
01.2011 - 10.2018
- Managed over 500 incoming cases from VA patients, triaging diagnoses and complaints such as knee pain, back pain, and diabetes. Assigned corresponding DBQs (Disability Benefits Questionnaires) to doctors for each case, ensuring accurate and efficient case management.
- Collaborated with IT to automate selection of appropriate DBQs based on patient complaints.
Clinical Expeditor Manager
OptumServe
Pasadena , CA
01.2015 - 07.2018
- Triaged patient complaints to appropriate DBQs, assigned relevant diagnostic tests, and updated medical records information
- Collaborated with IT to integrate all possible diagnostic tests for each of 52 DBQs, enhancing efficiency and reducing processing time.
- Collaborated with suppliers for timely delivery, minimizing production delays
Diagnostic Department Manager
MSLA Medical Corporation
Pasadena , CA
01.2013 - 10.2016
- Managed all incoming diagnostic testing ( and medical records, ensuring comprehensive coverage and adding necessary tests as needed.
Education
Associate of Science - Hearing Instrument Specialist
Spokane Falls Community College
Spokane, WA 01.2022 - 07.2024
M.D.: Medicine -
Universidad Central Del Este
Dominican Republic 01.2010 - Current
Skills
Ability to interpret and review regulatory information and determine impact of the business
Over 9 years of VA contract experience
Keen understanding of medical procedures
Advanced knowledge of medical terminology
Excellent computer skills and experience with Microsoft Office Suit, including Excel
Project management experience /Excellent project management skills
Knowledge of electronic medical record system
Strong problem-solving, communication, relationship building and presentation skills
Team builder with proven success
Outstanding staff management skills
Proven track record for improving process efficiencies
Experience executing/implementing initiatives across business segments
Demonstrated ability to prioritize and balance multiple priorities and projects
Timeline
Associate of Science - Hearing Instrument Specialist
Spokane Falls Community College
01.2022 - 07.2024
Clinical Expeditor Manager
OptumServe
01.2015 - 07.2018
Diagnostic Department Manager
MSLA Medical Corporation
01.2013 - 10.2016
Triage Manager
MSLA Medical Corporation
01.2011 - 10.2018
M.D.: Medicine -
Universidad Central Del Este
01.2010 - Current
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