Summary
Overview
Work History
Education
Skills
Timeline
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Lorine Gable

Fort Drum,NY

Summary

Quick-thinking Dental Assistant Intern with experience scheduling appointments, filing records, charting tooth decay and maintaining dental equipment. Precise communicator skilled at working with dental team staff, entering patient data with accuracy and maintaining confidentiality. Highly adaptable with great problem-solving skills.

Overview

6
6
years of professional experience

Work History

Trainee

US Army
03.2022 - 06.2022

Medically discharged from basic training.

Operations Assistant- Barista

Coffee Zone
07.2021 - 10.2021
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Ran register.

Service Agent

CGI Technologies
08.2020 - 03.2021
  • Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
  • Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
  • Provided callers, both providers and recipients with logging and approving hours, password resets, and answered general questions.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Customer Service Representative

Tower Loan
11.2019 - 08.2020
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Managed multiple priorities simultaneously while consistently meeting deadlines for loan closings and disbursements.
  • Provided excellent customer service during the loan process, from initial inquiry to closing, ensuring a seamless experience for clients.
  • Clerical duties such as answering phones, filing applications and receipts, and sent and recieved mail.

Operations Assistant- Barista

Coffee Zone
11.2018 - 05.2019
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Packaged bagels, muffins and other food items for customer purchase.

Barista

Java Cafe
08.2016 - 11.2017
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Packaged bagels, muffins and other food items for customer purchase.

Education

Dental Assisting

Fort Drum DENTAC & American Red Cross
Fort Drum, NY
04.2024

High School Diploma -

Eastwood High School
El Paso, TX
06.2010

Skills

  • Clerical Support
  • Safety Monitoring
  • Documentation And Reporting
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Conflict Resolution
  • Flexible and Adaptable

Timeline

Trainee

US Army
03.2022 - 06.2022

Operations Assistant- Barista

Coffee Zone
07.2021 - 10.2021

Service Agent

CGI Technologies
08.2020 - 03.2021

Customer Service Representative

Tower Loan
11.2019 - 08.2020

Operations Assistant- Barista

Coffee Zone
11.2018 - 05.2019

Barista

Java Cafe
08.2016 - 11.2017

Dental Assisting

Fort Drum DENTAC & American Red Cross

High School Diploma -

Eastwood High School
Lorine Gable