Lorins Cheresme
Avenel,NJ
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Maintenance service
Overview
6
6
years of professional experience
Work History
Maintenance/ Housekeeping
Holiday Inn Hotel
Orlando, FL
06.2021 - 01.2024
- Worked with front desk to respond promptly to all guest requests.
- Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
- Implemented a successful inventory management system for cleaning supplies, reducing waste and saving costs.
- Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
- Conducted regular room inspections to ensure adherence to cleanliness standards, resulting in higher guest satisfaction ratings.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
- Maintained controls over expenses and inventory for optimal budget tracking.
Warehouse Worker
Candy Center
Chili
06.2018 - 06.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Education
HS Diploma - Math/ Science
Notre Dame du perpetual
Port-au-Prince Haiti06.2000
Skills
- Cleaning and sanitation
- Cleaning practices
- Vacuuming and sweeping
- Cleaning bathrooms
- Work Prioritization
- Customer service-focused
- Task Delegation
- Employee Motivation
Timeline
Maintenance/ Housekeeping
Holiday Inn Hotel
06.2021 - 01.2024
Warehouse Worker
Candy Center
06.2018 - 06.2019
HS Diploma - Math/ Science
Notre Dame du perpetual