Lori F. Pagoaga
New York
Summary
I am a compassionate and dedicated professional committed to supporting individuals with mental disabilities and substance abuse. I am eager to contribute skills to a fulfilling role within your organization.
Developed skills in collaborative and supportive environment, focused on mental health and peer support. Effective in building trust and fostering open communication, while navigating complex emotional situations. Seeking to transition into new field, leveraging skills in empathy and conflict resolution to make meaningful impact by sharing my experience, as well.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Respite Worker
Community Access
New York, NY
10.2023 - Current
- Support guests during their stay at the respite center
- Complete intakes of new guests when necessary
- Conduct various workshops per shift ranging from check in, positive affirmations, and others
- Administer Intakes with the new guests
- Share my experience
Cashier
Key Food Supermarkets
Brooklyn & Queens, NY
10.2022 - 01.2024
- Scan, check out, and bag groceries throughout the shift across 2 locations in Brooklyn and Queens
- Reconcile monies in register at the beginning and end of my shift to ensure there were no discrepancies
- Assist stocking items on the shelves for the new circular week
Education
Peer Specialist
HTH Peer Training Program
New York, NY08-2024
Multi-Skilled Technician
Star Technical Institute
Lakewood, NJ02-2008
General Courses
Toms River High School South
Toms River, NJ06-1999
Skills
- Exceptional Verbal Communication Skills
- Self & Peer Advocate
- Empathetic
- Great Active Listener
- Computer Knowledge
- Goal Setting
- Working w/ Outlook, Awards, Bridge
- Peer Work Medical Terminology
- Creative Mind
- Peer Support Expertise
- Substance Abuse Support Expertise
- Peer Crisis Management
- Front Desk Appointment Management
- Problem Solving Expertise
Certification
- OSHA, CPR, CRPA
- Narcan/Naloxone Training
Timeline
Respite Worker
Community Access
10.2023 - Current
Cashier
Key Food Supermarkets
10.2022 - 01.2024
Multi-Skilled Technician
Star Technical Institute
General Courses
Toms River High School South
Peer Specialist
HTH Peer Training Program