Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lorisa De La Cerda

San Antonio,Texas

Summary

Dynamic professional with proven expertise in customer service and problem-solving, honed as a Sales Associate and Janitor. Excelled in team collaboration and time management, significantly enhancing store visual appeal and facility cleanliness. Skilled in POS transactions and inventory management, demonstrating flexibility and excellent people skills to elevate customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Sales Associate

04.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Janitor

09.2021 - 12.2021

My duties was basic cleaning and disinfecting.

  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.

Education

High School Diploma -

Lanier High School
San Antonio, TX
06.2024

Skills

    Customer Service

    Teamwork and Collaboration

    Time Management

    Problem-solving skills

    Problem-Solving

    Excellent people skills

    Flexible Schedule

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

04.2023 - 08.2023

Janitor

09.2021 - 12.2021

High School Diploma -

Lanier High School
Lorisa De La Cerda