
CORE SKILLSOperations Management • Team Leadership • Customer Service • Program Coordination • Community Relations • Budget Management • Event Planning • Training & Development • Stakeholder Engagement • Conflict Resolution • Microsoft Office
• Serve as liaison between schools, families, and community partners • Coordinate family engagement programs, outreach events, and support services • Build partnerships to improve student and family outcomes • Collaborate with administrators and external agencies
• Connected families with educational, social, and community resources • Coordinated engagement programs and workshops • Strengthened family participation in school initiatives • Supported district communication and compliance efforts
• Managed $80,000+ in PTA funds and executive board operations • Led fundraising events and school-wide engagement programs • Coordinated volunteers and community partnerships
• Managed daily retail operations, staffing, scheduling, and customer service • Supported hiring, training, and sales performance goalsStore Manager NordicTrack | 1997 – 2006• Managed multiple high-volume retail locations • Oversaw staffing, inventory, sales performance, and operations • Recruited and developed high-performing teams • Consistently achieved top national sales rankings
PROFESSIONAL SUMMARY Results-driven professional with 20 years of leadership experience spanning operations management, customer service, retail leadership, nonprofit management, program coordination, and family/community engagement Proven ability to manage multi-million-dollar operations, lead high-performing teams, build community partnerships, oversee budgets, and coordinate large-scale programs and events Recognized for strong communication, organizational leadership, and consistent results in both corporate and public-sector environments
Golden Apple Award (2018) – Selected from 18 schools in Lancaster School DistrictVolunteer of the Year (2016–2018) – Amargosa Creek Middle SchoolNordicTrack Recognition – Employee of the Month (2002–2005), Top National Sales Rankings