Loriza Rubio
Montgomery
Summary
Proven leader in property and community management, adept at driving community growth and engagement for Oakleaf Property Management. Expert in budget preparation and financial analysis, with a knack for strategic planning and team leadership. Achieved over 30% income increase through innovative strategies, showcasing exceptional problem-solving and relationship-building skills.
Overview
18
18
years of professional experience
Work History
Community Manager
Oakleaf Property Management
Montgomery
04.2024 - Current
- Increase income, minimize expenses and raise occupancy. Manage performance of contractors and vendors working on the property in order to ensure adherence to work orders and budgets for all new assets and renovations
- Provided monthly reports on community metrics and progress towards goals.
- Developed and implemented strategies to increase community engagement.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Created content for social media platforms to engage the community.
- Performed regular maintenance of all social media accounts.
- Collaborated with marketing teams to align community strategies with brand goals.
- Prepared detailed budgets and financial reports for properties.
- Conducted competitor analysis to identify new community engagement opportunities.
- Compiled and conveyed operational and financial data to regional manager.
- Facilitated online and offline events to strengthen community bonds.
- Work closely with investor to create and evaluate property budgets and performance goals
- Work with community management and staff to ensure established accounting policies are being followed at the community level and increase community income on average $8-35K monthly per take over per month increase
- Conducting frequent property visits to provide Property Managers with recommendations and observations to improve the property
Senior Regional Property Manager
Texas Excel Property Management
Houston
06.2020 - 08.2023
- Providing leadership and guidance to Property Managers and managing their performance, assist with marketing and collections
- Directs/assists Area Managers/Managers in the organization and operation of sites and staffs to achieve positive results
- Successfully negotiated favorable contracts with vendors to maximize operational efficiency while minimizing costs
- Analyzed financial data to make informed decisions regarding capital expenditures and investments
- Engaged in proactive problem-solving techniques when dealing with challenging situations involving tenants or staff members
- Participated actively in professional associations related to real estate and property management in order maintain a network of contacts and resources within the field
- Collaborated with legal counsel on contract negotiations for new tenants as well as renewals for existing ones
- Maintained up-to-date records of all rental agreements, leases, and other legal documents related to property management
- Developed and implemented regional maintenance programs to ensure properties are in compliance with all relevant regulations
- Coordinated repairs and renovations of existing buildings, ensuring projects were completed on time and within budget
- Monitored industry trends closely in order to stay ahead of changes that could affect current business practices or operations
- Created and maintained budgets for multiple properties, ensuring cost-effective operations
- Identified opportunities for cost savings measures throughout the portfolio.
- Formulated community's annual operating budget to achieve community's financial, operating and resident services goals.
- Evaluated potential acquisitions or dispositions of assets in order to maximize investment returns.
- Reviewed financial reports on a monthly basis to evaluate operational performance of the portfolio.
- Implemented best practices across multiple sites to improve efficiency of operations.
- Recruited, coached and guided top talent for on-site staff managerial positions.
- Developed and implemented marketing plans to cater to needs of community.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
New Car Sales Consultant
Beck and Masten Buick GMC Coastal Bend
Robstown
10.2018 - 07.2019
- Managed sales negotiations and financing options.
- Participated in trade shows or other marketing events to promote dealership offerings.
- Greeted customers to determine wants or needs.
- Consistently exceeded quotas by pursuing and closing sales.
- Developed customer relationships through active listening and responding to customer needs.
New Car Sales Associate
Big Star Ford
Pearland
05.2018 - 10.2018
- Consistently exceeded monthly sales goals set by management.
- Ensured customer satisfaction throughout the sales process.
- Educated customers about sales processes, warranty requirements and service standards.
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained up-to-date database of sales contacts and customer information.
Internet Car Sales Associate
Texas Direct Auto/ Vroom
Stafford
08.2017 - 02.2018
- Maintained knowledge of current promotions, options, warranties and financing.
Dual Property Manager - 2 Communities
Mosaic Residential
05.2016 - 06.2017
- Supervises and trains all property associates
- Evaluates associates' performance, including the completion of annual performance reviews
- Counsels underperforming associates and provides critical feedback to improve performance
- Maintains vacancy information as required by investors, syndicator, and monitoring agencies
- Achieves financial solvency through cost reduction and implementing systems to achieve 0% rent delinquency
- Utilizes selection and retention strategies to maintain 100% occupancy level
- Participates in the preparation of the annual operating budget, and works with Regional Property Manager to maintain budgetary guidelines
- Manages health and safety programs, including training in fire safety, general emergency procedures, and in the use of emergency equipment
- Assists with the development and implementation of resident services programming
- Maintains knowledge and awareness of corporate in/out migration, property competition, and other market conditions affecting leasing and operations
- Files court documents for eviction and attends scheduled court hearings as Landlord's representative
- Oversees security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns
- Maintains familiarity with all procedures and requirements of accounts payable and accounts receivable
- Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company's leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws
Book Keeper/ Owner's Assistant
A to Z Limo and Auto Repair
04.2011 - 06.2015
- Purchase supplies and equipment as authorized
- Monitor office supply levels and reorder as necessary
- Pay supplier invoices in a timely manner
- Pay any debt as it comes due for payment
- Monitor debt levels and compliance with debt
- Issue invoices to customers
- Collect sales taxes from customers and remit them to the government
- Ensure that receivables are collected promptly
- Record cash receipts and make bank deposits
- Conduct periodic reconciliations of all accounts to ensure their accuracy
- Maintain the petty cash fund
- Issue financial statements
- Assemble information for external auditors for the annual audit
- Calculate and issue financial analysis of the financial statements
- Maintain an orderly accounting filing system
- Maintain the chart of accounts, Maintain the annual budget
- Calculate variances from the budget and report significant issues to management
- Process payroll in a timely manner
Manager/ Assistant Manager/ Marketing Director/ Leasing Consultant Trainer
Mikob Property Management
06.2007 - 03.2011
- Completes lease form or agreement and collects rental deposit
- Responsible for collections of rent, delinquencies, and file evictions
- Responsible for ensuring the 'model' apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the 'curb appeal' of the property
- Thorough knowledge of lease terms, specifications, and all community policies
- Knowledgeable of required telephone and sales techniques
- Knowledgeable of current market conditions
- Fully informed of current rental rates, sizes, locations, and all amenities of property
- Maintain contact with all apartment locator services and local businesses to provide informational material
- Update periodically
- Responsible to conduct out-reach marketing at least once per week
- Responsible for 'shopping' competitive properties
- Develop full knowledge of application information required, screening processes and policies regarding rentals, play an active role in the renewal process
- Develop and maintain an on-going resident retention program under direction of Community Manager
- Responsible for proper maintenance of all resident and property files
- Courteous, efficient handling of resident requests and complaints
- Responsible for collection of delinquent rents
- Attend and assist with all community events/programs as directed by your immediate Supervisor
- Complete paperwork and administrative tasks for move ins/move outs and collections
- Be familiar with, communicate and enforce community policies and procedures
Education
Champions School of Real Estate
Houston, TexasSkills
- Community management
- Project management
- Budget preparation
- Financial analysis
- Tenant relations
- Market analysis
- Team leadership
- Data reporting
- Contract negotiation
- Event planning
- Operational compliance
- Staff management
- Problem solving
- Tenant and eviction laws
- Time management
- Sales support
- Daily operations management
- Relationship building
- Member satisfaction
- Event orchestration
- Social media management
- Content creation
- Organizational skills
- Deadline management
- Conflict resolution
- Member support
- Strategic planning
- Community growth
- Engagement
References
Available upon request
Timeline
Community Manager
Oakleaf Property Management
04.2024 - Current
Senior Regional Property Manager
Texas Excel Property Management
06.2020 - 08.2023
New Car Sales Consultant
Beck and Masten Buick GMC Coastal Bend
10.2018 - 07.2019
New Car Sales Associate
Big Star Ford
05.2018 - 10.2018
Internet Car Sales Associate
Texas Direct Auto/ Vroom
08.2017 - 02.2018
Dual Property Manager - 2 Communities
Mosaic Residential
05.2016 - 06.2017
Book Keeper/ Owner's Assistant
A to Z Limo and Auto Repair
04.2011 - 06.2015
Manager/ Assistant Manager/ Marketing Director/ Leasing Consultant Trainer
Mikob Property Management
06.2007 - 03.2011
Champions School of Real Estate
Similar Profiles
TAMI ROSETAMI ROSE
Building Host at Oakleaf Property ManagementBuilding Host at Oakleaf Property Management
Ann HeinrichsAnn Heinrichs
Office Administrator at Horizon Management, Property ManagementOffice Administrator at Horizon Management, Property Management
Constance CampbellConstance Campbell
Regional Manager at Student Housing Property Management, Atlanta-Peak Campus ManagementRegional Manager at Student Housing Property Management, Atlanta-Peak Campus Management