LORNA CLARK RETREAGE
Roxbury,MA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills in English and Spanish. Strive to create a welcoming environment that promotes excellent service.
Passionate teacher with love for educating children highly motivated and charismatic, with 19 years of experience delivering educational assistance and instruction. Committed to providing students with necessary tools to achieve academic goals, instilling love for learning and cooperative teamwork. Adept in application of excellent communication and problem solving skills.
Overview
21
21
years of professional experience
Work History
Patient Care Service Representative
Whittier Street Health Center
Boston , MA
05.2023 - Current
- Provides excellent customer service by addressing patients' needs in a timely fashion.
- Schedules patients for their initial consultations and follow-up appointments.
- Maintains exceptional professional customer service during patient interactions.
- Answer patient questions, both in person and over the phone.
- Serve as a liaison between providers and other staff regarding patient arrivals and emergency situations.
Homeroom Teacher Elementary
Brassavola Bilingual School
La Ceiba , Atlantida
08.2013 - 01.2023
- Taught 4th grade for two years, 5th grade for two years, 3rd grade for 1 year, and 2nd grade for 3 years - 5 months.
- Conducted parent-teacher conferences throughout the year.
- Provided individualized instruction to meet the needs of diverse learners.
- Created classroom environment that was conducive to learning, including establishing rules and procedures.
Homeroom Teacher Elementary - Middle School
The Lighthouse Christian Bilingual School
La Ceiba, Honduras
08.2006 - 08.2013
- Taught 1st grade for one year, 5th grade for two years, 6th grade for two years, 7th grade and 9th grade for one year
- Built and maintained a classroom culture in which students love learning.
- Integrated technology into daily instruction when appropriate to enhance lessons.
- Implemented educational programs designed to support English language learners.
Spanish music teacher, TESOL teacher
Instituto Privado Pico Bonito
La Ceiba, Honduras
02.2004 - 08.2006
- Managed 6 classes at various grade levels (from 7th-9th grade)
- Planned music lessons integrated cultural topics to the general curriculum
- Instructed students in piano playing and singing.
- Conducted ESL classes for groups of up to 35 secondary students.
Education
Teaching English To Young Learners - Training
George Mason University
Fairfax, VA03-2022
Bachelor of Bilingual Education
Universidad Pedagogica Nacional "Francisco Morazan
Tegucigalpa Honduras 12-2014
Skills
- Empathy
- Patience Care
- Computer skills
- Communication skills
- Problem-Solving
- Interpersonal skills
Affiliations
- English and Spanish
Timeline
Patient Care Service Representative
Whittier Street Health Center
05.2023 - Current
Homeroom Teacher Elementary
Brassavola Bilingual School
08.2013 - 01.2023
Homeroom Teacher Elementary - Middle School
The Lighthouse Christian Bilingual School
08.2006 - 08.2013
Spanish music teacher, TESOL teacher
Instituto Privado Pico Bonito
02.2004 - 08.2006
Teaching English To Young Learners - Training
George Mason University
Bachelor of Bilingual Education
Universidad Pedagogica Nacional "Francisco Morazan
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