Lorna Cook
Paraprofessional
Milford,MA
Summary
Caring Instructional Assistant and Paraprofessional with over 20 years experience working with children of different ages. Core Qualifications Excellent classroom management Effectively work with parents Experience working special needs Motivating students. Authorized to work in the US for any employer
Overview
24
24
years of professional experience
Work History
Paraprofessional
New England Center For Children
Southborough, MA
08.2022 - 09.2022
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
Warehouse Worker
Amazon
Garner, NC
10.2020 - 07.2021
- Palletizing, moving boxes and pallets problem solving.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Personal Shopper/Customer Service
Walmart
Williamston, NC
03.2020 - 05.2021
- Shopping for Customers orders and then bringing them out to their cars
- Handling customer service complaints.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Direct Support Professional
Pathlight Group
Greenfield, MA
11.2018 - 04.2020
- Caring for people with Emotional, Behavioral, Developmental, Disabilities
- Assisted disabled clients to support independence and well-being.
Assisting Teacher
Instructional Assistan
Sunderland, MA
01.2017 - 02.2019
- With Class preparation, Read to Children, Help to keep children engaged and focused, I work in a inclusive classroom, and work as a 1 on 1 with children with special needs
- I also fill in for the Teacher and run the classroom when she is not available.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Substitute Teacher/Paraprofessional
Greenfield Public Schools
Greenfield, , MA
08.2015 - 06.2016
- Current Teaching Classes, Monitored Classrooms, Read to children, Helped to keep children focused., Current Teaching Classes, Math Help, Reading, One on one assistance to students, .
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Preschool Assistant Teacher
Afterschool
Greenfield, MA
02.2012 - 06.2013
- To Paraprofessional June 2014 Worked with children with Behavioral and
- Emotional needs, Assistance with Math, Reading, Writing, Spelling, Assisted children to find ways to refocus, .
- Assisted teacher by developing lesson plans to meet educational goals for each child.
Reservation Sales Agent
Delta Airline's
East Boston, MA
03.1992 - 04.1994
- Answering Customer questions about Flight information and booking reservations and Seating for customers and handling complaints or issues with missed flights also finding the best deals for customers.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Education
Certificate in Early Childhood Education -
Greenfield Community College
Skills
Personal CareDirect CareHome HealthExperience with Children (10 years)Special NeedsSpecial EducationMedication AdministrationToddler CareBabysittingClassroom ManagementExperience Working With StudentsAutism ExperienceApplied Behavior AnalysisBehavior ManagementInfant CareClassroom ExperienceChildcareBehavioral TherapyMeal PreparationFood PreparationMathCurriculum DevelopmentPreschool experienceChildhood developmentData collectionPhone etiquetteCaregivingEnglishCommunication skillsCustomer serviceComputer literacyComputer skillsTypingCall centerCertifications and LicensesDriver's licenseAssessmentsCustomer Focus & Orientation — ProficientJune 2020Responding to customer situations with sensitivityFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continuedDevelopment in any professional fieldAdditional InformationSkillsInstructing MonitoringTime Management Active Listening
Special education
Conflict resolution techniques
Classroom support
Educational assistance
Classroom management
Social development and integration
Certification
TIME MANAGEMENT (8 years)
Timeline
Paraprofessional
New England Center For Children
08.2022 - 09.2022
Warehouse Worker
Amazon
10.2020 - 07.2021
Personal Shopper/Customer Service
Walmart
03.2020 - 05.2021
Direct Support Professional
Pathlight Group
11.2018 - 04.2020
Assisting Teacher
Instructional Assistan
01.2017 - 02.2019
Substitute Teacher/Paraprofessional
Greenfield Public Schools
08.2015 - 06.2016
Preschool Assistant Teacher
Afterschool
02.2012 - 06.2013
Reservation Sales Agent
Delta Airline's
03.1992 - 04.1994
Certificate in Early Childhood Education -
Greenfield Community College