Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorna Glover

Saint Marys

Summary

Dedicated professional with expertise in care planning, team leadership, and problem-solving. Committed to optimizing individualized care plans, enhancing patient wellbeing, and fostering effective communication across interdisciplinary teams.

Proven care manager with a strong background in service coordination and compassionate caregiving. Skilled in facilitating family meetings and collaborating with healthcare teams to ensure high-quality patient care and satisfaction.

Driven professional with extensive experience in care planning and clinical documentation. Known for strong communication skills and ability to resolve conflicts effectively, ensuring streamlined operations and improved patient outcomes.

Friendly and empathetic, known for offering positive, supportive demeanor. Possesses solid understanding of patient care principles and proficiency in coordinating healthcare services. Aims to enhance patient well-being and streamline care processes.

Developed key skills in healthcare environment, including effective communication and patient advocacy. Skilled in coordinating care plans and collaborating with multidisciplinary teams. Seeking to transition into new field to apply and expand these valuable abilities.

Offering compassionate approach to caregiving, eager to learn and develop in healthcare environment. Brings understanding of patient care principles and ability to coordinate healthcare services effectively. Ready to use and develop interpersonal and organizational skills in Care Manager role.

Overview

2
2
years of professional experience

Work History

Care Manager

Elmwood Assisted Living
04.2026 - Current
  • Assisted with care planning and coordination for residents' individualized support needs.
  • Supported daily operations by monitoring resident health and wellbeing, reporting changes to the healthcare team.
  • Collaborated with interdisciplinary teams to ensure effective communication and service delivery for residents.
  • Facilitated family meetings to discuss care progress, concerns, and adjustments in care plans.

Shift Leader

Joint Township District Memorial Hospital
09.2024 - 03.2026
  • Supervised daily operations to ensure efficient workflow and high-quality patient care.
  • Trained and mentored staff in protocols, enhancing team performance and compliance with standards.
  • Managed scheduling to optimize staffing levels during peak hours, improving service delivery.
  • Coordinated communication between departments to streamline patient information flow and reduce delays.
  • Implemented quality control measures, contributing to improved patient satisfaction scores.
  • Assisted in inventory management, ensuring adequate supplies while minimizing waste expenses.
  • Resolved conflicts among team members swiftly, fostering a cooperative work environment.
  • Conducted performance evaluations for staff, identifying areas for development and training needs.

Direct Support Professional

Marimor
03.2024 - 08.2024
  • Assisted individuals with daily living activities and personal care routines.
  • Facilitated communication between clients and healthcare providers to ensure needs were met.
  • Implemented individualized support plans to enhance client independence and well-being.
  • Monitored client progress, documenting changes and responding to concerns promptly.
  • Trained new staff on best practices for client engagement and support techniques.
  • Developed recreational activities tailored to client interests, promoting social interaction.
  • Advocated for clients' rights and preferences within care settings to empower decision-making.

Education

High School Diploma -

Memorial High School
Saint Marys, OH

Skills

  • Care planning
  • Case assessments
  • Clinical documentation
  • Service coordination
  • Medical chart documentation
  • Patient education
  • Workflow coordination
  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Customer service management
  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Behavioral management
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Health and safety requirements
  • Relationship building
  • Direct patient care

Timeline

Care Manager

Elmwood Assisted Living
04.2026 - Current

Shift Leader

Joint Township District Memorial Hospital
09.2024 - 03.2026

Direct Support Professional

Marimor
03.2024 - 08.2024

High School Diploma -

Memorial High School