Lorna N. Madison
Elk Grove,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives
Overview
19
19
years of professional experience
Work History
Correctional Lieutenant
Correctional Policy Research and Internal Oversight
09.2021 - Current
- Duties include identifying and investigating allegations of staff misconduct received through the inmate grievance process, written or verbal.
- Develop concise investigative plans, schedule and conduct interviews with inmates and staff.
- Work cohesively with internal and external stakeholders, including, but not limited to, Institutional Wardens, Vertical Advocates, and the Office of the Inspector General.
- Utilize effective communication when interacting with internal and external stakeholders, as well as the incarcerated population and their families.
Correctional Lieutenant
Division of Adult Institutions
09.2020 - 09.2021
- Maintained effective communication with all staff to include non-custody, the incarcerated population and their families.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
Correctional Sergeant
Division of Adult Institutions
08.2017 - 09.2020
- Made sure Officers understood their role as Customer Service Agents when engaging with families, while assuring families were comfortable and the needs of the younger visitors were met
- Responded to institutional emergencies.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Completed daily work report sheets and delegated tasks to employees.
Youth Correctional Sergeant
Department of Juvenile Justice
11.2012 - 08.2017
- Monitored and confirmed compliance with safety standards and regulations.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
Youth Correctional Officer
Department of Juvenile Justice
01.2006 - 10.2012
- Collaborated with team members to develop comprehensive treatment plans for individual inmates, resulting in reduced recidivism rates.
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Reduced recidivism rates through consistent monitoring and reinforcement of pro-social behaviors.
- Managed crisis situations effectively through appropriate intervention methods while ensuring the safety of all involved parties.
Education
Criminal Justice -
San Joaquin Delta College
Stockton, CA01.2009
Business Management -
University of Phoenix
Fairfield, CA01.2001
Criminal Justice -
Solano Community College
Suisun, CA01.1989
Skills
- Time Management
- Positive Attitude
- Attention to Detail
- Adaptability and Flexibility
- Teamwork and Collaboration
- First-aid and CPR
- Critical thinking abilities
- Decision-Making Under Pressure
- Excellent Communication
- Organizational Skills
References
Available Upon Request
Timeline
Correctional Lieutenant
Correctional Policy Research and Internal Oversight
09.2021 - Current
Correctional Lieutenant
Division of Adult Institutions
09.2020 - 09.2021
Correctional Sergeant
Division of Adult Institutions
08.2017 - 09.2020
Youth Correctional Sergeant
Department of Juvenile Justice
11.2012 - 08.2017
Youth Correctional Officer
Department of Juvenile Justice
01.2006 - 10.2012
Business Management -
University of Phoenix
Criminal Justice -
Solano Community College
Criminal Justice -
San Joaquin Delta College
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