Summary
Overview
Work History
Education
Skills
Timeline
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Lorna Robertson

Rowlett,TX

Summary

Meticulous Logistics Manager with desire to find effective solutions to performance issues and high freight costs. Experienced in mentoring employees and enforcing safety procedures. Offers successful career history spanning more than 15 years.

Overview

25
25
years of professional experience

Work History

Warehouse Lead

Galaxy Global Logistics
Garland, TX
09.2022 - Current
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Completed daily document logs to track shipments and inventory.
  • Led and complied with safety and wellbeing efforts on assigned shift.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.

Operations Manager

FedEx Ground
Hutchins, TX
05.2015 - 09.2022
  • Managed scheduling, training and inventory control.
  • Built strong operational teams to meet process and production demands.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Addressed customer concerns with suitable solutions.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Presented performance and productivity reports to supervisors.
  • Enforced federal, state, local and company rules for safety and operations.
  • Tracked and replenished inventory to maintain par levels.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Supported accident investigations and prepared related paperwork.
  • Generated performance and labor strategies to compete in new and existing markets.
  • Crafted operations best practices using audits and project management team feedback.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.

E-5/Combat Medic/Communications Specialist

United States Army
Fort Worth, TX
05.1998 - 05.2010
  • Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
  • Provided daily briefings on safety and risk assessments.
  • Led diverse training simulations to prepare teams for combat and emergency situations.
  • Provided fast and accurate emergency response to injured teammates, providing first aid and Buddy Care.
  • Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
  • Trained extensively in advanced lifesaving techniques, communications and telemedicine skills to provide best care in remote locations.
  • Administered lifesaving treatments in high-stress situations, stabilizing personnel for transport to field hospitals.

Education

Bachelor of Science - Business Management

Tarrant County College District
Fort Worth, TX
05.2003

Skills

  • Performance Improvement
  • Safety and Compliance
  • Logistics Management
  • Team Building and Leadership
  • Production Planning
  • Inventory Management
  • Quality Assurance
  • Floor Space Maximization

Timeline

Warehouse Lead

Galaxy Global Logistics
09.2022 - Current

Operations Manager

FedEx Ground
05.2015 - 09.2022

E-5/Combat Medic/Communications Specialist

United States Army
05.1998 - 05.2010

Bachelor of Science - Business Management

Tarrant County College District

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Lorna Robertson