Results-driven, professional eager to continue career in the Title & Closing Industry, bringing strong organizational skills, attention to detail, and a commitment to process excellence. Demonstrates a keen ability to quickly learn complex workflows and collaborate effectively with cross-functional teams. Poised to contribute fresh perspectives and a strong work ethic to drive operational efficiency and support Company’s continued success.
Overview
14
14
years of professional experience
Work History
Manager REO Title Curative, Purchase Curative & Closing
RADIAN SETTLEMENT SERVICES INC.
08.2018 - 04.2025
Directed end-to-end title production for high-volume transactions, ensuring timely and accurate order processing across multiple states
Managed and mentored a team of 12 title examiners and curative specialists, optimizing workflow and maintaining quality standards
Oversaw title searches, examinations, and curative actions, reducing error rates by 35% while meeting aggressive closing deadlines
Coordinated with third-party vendors to streamline search and examination processes, improving turnaround time by 25%
Implemented quality control measures, balancing speed and accuracy to enhance customer satisfaction on every transaction
Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
Process conventional, FHA, VA and USDA loans, clearing conditions before submission.
Clear property conditions for insurance and title on all FHA, VA and USDA loans.
Coordinate with foreclosure and eviction and litigation teams to ensure properties are in transferable condition prior to closing.
Prepare high volume of loan closing packages under a variety of loan programs including conventional, FHA and VA.
Confirmed wiring instructions.
Managed a title inbox and closing inbox
Managed an agency inbox
Consistently met client curative and closing goals.
Review and approve HUD-1 settlement statements for accuracy and efficiency.
Retrieve any outstanding tax, water, lien, HOA amounts.
Review, reconcile, and file UCC, HMDA data, and various mortgage operation reports.
Manager Title Search & Title Agency
RADIAN SETTLEMENT SERVICES INC.
08.2018 - 04.2025
Skillfully negotiated resolutions to complex title discrepancies that facilitated smooth property transfers.
Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
Enhanced client satisfaction by providing accurate and timely title reports and documentation.
Improved title examination accuracy by conducting thorough document research and analysis.
Provided clear explanations of findings during examinations, aiding clients in making informed decisions about their properties.
Excelled at multitasking under tight deadlines without compromising quality or accuracy in completed work assignments.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
I am skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Remote
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Leveraged data and analytics to make informed decisions and drive business improvements.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
REO Curative Associate
RADIAN SETTLEMENT SERVICES INC.
08.2018 - 04.2025
Developed strong working relationships with county recorders to facilitate efficient document retrieval and recording processes.
Collaborated with escrow officers, underwriters, and attorneys to ensure accurate title reports for clients.
Provided support during real estate closings, ensuring smooth transactions for all parties involved.
Negotiated settlements with lien holders, ensuring timely clearance of encumbrances on property titles.
Strengthened client relationships through proactive communication and consistent delivery of high-quality work product.
Resolved complex title issues by conducting in-depth legal research and consulting with subject matter experts.
Created custom strategies for each unique case to achieve mutual successful curative results while minimizing costs.
Title examination and Curative on a National level
Communicated with Workshare Partners in states not licensed.
Title Exam & Title Opinion Specialist
PC LAW
02.2017 - 07.2018
Examined title searches and produced attorney title opinions.
Developed strong working relationships with opposing counsel, fostering a collaborative environment for dispute resolution.
Drafted and reviewed legal documents for precision, preventing potential legal vulnerabilities.
Assistant Vice President REO Curative
SERVICELINK
07.2011 - 02.2017
Managed projects efficiently, ensuring timely delivery and high-quality results.
Adept in title examination and curative on a National level.
Thorough knowledge of search, examination and title curative by state.
Held scorecard conferences weekly and monthly to evaluate performance objectives and expectations.
Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
Developed and maintained strong relationships with clients, resulting in increased business opportunities.
Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
Assisted in recruiting, hiring and training team members.
Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
Optimized resource allocation by analyzing operational needs, reallocating resources as needed to maximize efficiency across all functions.
Education
No Degree - Court Stenographer
Duffs School of Business
Pittsburgh, PA
01-2025
Skills
Service excellence
Collaborative decision-making
Organizational time strategies
Operational efficiency management
Clear and concise communication
Interdepartmental collaboration
Responsive to new challenges
Profit maximization expert
Timeline
Manager REO Title Curative, Purchase Curative & Closing