Lorna Alisha Horn
Inez,KY
Summary
Accomplished Deputy Register of Deeds at Martin County Clerks Office, I enhanced departmental productivity by optimizing workflows and spearheading regular internal audits. Skilled in real estate transactions and office administration, I excel in records retention and providing exceptional customer service. My expertise also includes maintaining up-to-date knowledge of industry trends and legislative changes, ensuring compliance and efficient service delivery. I am also the Martin County Fiscal Court Clerk and maintain the minutes in the monthly Fiscal Court meetings.
Overview
14
14
years of professional experience
Work History
Deputy Register of Deeds
Martin County Clerks Office
01.2019 - Current
- Optimized workflows by identifying areas for improvement within existing systems, contributing to increased productivity levels across the department.
- Maintained a comprehensive knowledge of applicable laws and regulations to provide accurate guidance to stakeholders.
- Coordinated internal audits regularly to ensure strict adherence to established policies and procedures.
- Ensured secure storage for all recorded documents, safeguarding confidential information against unauthorized access or loss.
- Continuously updated knowledge of industry trends, legislative changes and best practices to provide up-to-date advice and guidance to clients and staff members alike.
- Provided exceptional customer service by efficiently handling inquiries from the public, attorneys, and title companies.
- Managed daily operations for the Register of Deeds office, ensuring timely recording of documents and efficient service delivery.
Law Office Assistant
Grayson Law Firm
03.2013 - 11.2016
- Facilitated communication between clients and legal team, fostering strong relationships and trust.
- Prepared materials for attorney meetings with clients or opposing counsel, assisting in thorough preparation efforts.
- Maintained confidentiality of sensitive information, adhering to strict ethical guidelines and professional standards.
- Provided exceptional customer service to clients during in-person visits or phone consultations, promoting a positive image of the firm.
- Assisted with billing processes and collection efforts as needed while maintaining accurate financial records for the firm''s clients.
- Coordinated scheduling and appointments, ensuring punctual attendance at important meetings and court dates.
Bank Teller
Inez Deposit Bank
04.2011 - 08.2013
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Education
Associate of Arts -
Big Sandy Community Technical College
Prestonsburg, KY05-2013
Skills
- Real estate transactions
- Office administration
- Records retention
- Property research
Languages
English
Timeline
Deputy Register of Deeds
Martin County Clerks Office
01.2019 - Current
Law Office Assistant
Grayson Law Firm
03.2013 - 11.2016
Bank Teller
Inez Deposit Bank
04.2011 - 08.2013
Associate of Arts -
Big Sandy Community Technical College
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