Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lornalee Tenn

Ottawa

Summary

Compassionate caregiver with experience in providing both child and senior care. Well-versed in mobility assistance, personal hygiene support, and housekeeping. Effective at monitoring medical conditions, intervening with behavioral concerns and working alongside healthcare providers and families to optimize care, learning and well-being. Committed to creating positive rapport with clients and providing quality client care.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Daycare Provider

In-Home Services
Ottawa
05.2015 - 08.2025
  • Provided daycare services to children of various ages, and assisted with feeding, dressing, and daily activities.
  • Maintained a safe play environment, as well as implemented behavioural management techniques to encourage positive interactions.
  • Sanitized toys and equipment daily to maintain cleanliness standards.
  • Developed engaging lesson plans to promote learning and creativity that included music, art, outdoor activities, and story time.
  • Assisted with potty training and implemented positive reinforcement when successful.
  • Communicated with parents about daily activities, as well as any behavioural concerns.

Personal Support Worker

Carlingview Manor
Ottawa
12.1993 - 03.2014
  • Assisted residents with daily activities, including feeding, and personal hygiene.
  • Monitored vital signs, and reported changes to the nursing staff.
  • Provided emotional support and companionship to residents to enhance their well-being.
  • Maintained cleanliness and safety of resident living areas and common spaces.
  • Accurately documented resident progress and behaviours in their chart.
  • Helped coordinate recreational activities to promote social interaction among residents.
  • Performed private one-on-one sitting services to ensure resident care and safety.

Personal Support Worker

Peter D Clark Centre Long Term Care
Ottawa
01.1998 - 02.2000
  • Provided personal hygiene assistance to residents, including oral care, shampooing hair, changing bed linens, etc.
  • Engaged with residents and their families to provide emotional support and daily living instruction.
  • Developed positive relationships with residents by demonstrating empathy and respect for their needs.
  • Performed light housekeeping duties such as laundry services for residents.
  • Ensured that all necessary supplies were available for providing quality resident care.
  • Accurately and systematically documented care that was provided to residents in their charts.
  • Performed private one-on-one sitting services to ensure resident care and safety.

Education

Certificate - Personal Support Worker (PSW)

Healthcare Vocational Center
Ottawa, Ontario
11-1993

High School Diploma -

Vineyard Town High School
Ottawa, Ontario
06-1987

Skills

  • Good collaboration, consultation, and conflict resolution skills
  • Detail-oriented and organized
  • Reliable and punctual
  • Good verbal and written communication skills
  • Compassionate, caring, and good advocacy skills
  • Patient, nurturing, and culturally sensitive
  • Good behavioral management and instructional skills
  • Good supervision and leadership skills

Certification

  • CPR Certfication - Exp. 22/12/2027
  • Food Safety Certification - Exp. 03/04/2030

References

References available upon request.

Timeline

Daycare Provider

In-Home Services
05.2015 - 08.2025

Personal Support Worker

Peter D Clark Centre Long Term Care
01.1998 - 02.2000

Personal Support Worker

Carlingview Manor
12.1993 - 03.2014

Certificate - Personal Support Worker (PSW)

Healthcare Vocational Center

High School Diploma -

Vineyard Town High School

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