Lorny Lambert
Houston,TX
Summary
Driven leader with a track record at IHG - InterContinental Hotels Group, enhancing team productivity and customer satisfaction through effective staff management and problem-solving. Excelled in training and mentoring, employing both hard and soft skills to achieve results. Demonstrated a goal-oriented approach, significantly improving operational efficiency.
Overview
3
3
years of professional experience
Work History
Supervisor De Limpieza En Hotel Y Limpieza
IHG - InterContinental Hotels Group
2021.07 - 2024.07
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
8 -
The GED School
23550 Northgate Crossing BlvdSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor De Limpieza En Hotel Y Limpieza
IHG - InterContinental Hotels Group
2021.07 - 2024.07
8 -
The GED School
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