Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Lorra-Leigh Lawrence

Las Vegas

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

12
12
years of professional experience

Work History

Cashier/Food Expediter

Rampart Casino
12.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier/Ambassador

Circa
03.2022 - 12.2023
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided backup support for other departments when needed, showcasing versatility within the environment.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Supervisor

Smart and Final
10.2015 - 01.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Helped customers complete purchases, and locate items.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Enhanced shopping experience, provided product information and location assistance.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Increased sales of promotional items by informing customers about current offers.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Performed cash, card, and check transactions to complete customer purchases.

Intern

Fremont East Studios
03.2015 - 05.2015
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Babysitter

Daycare
08.2013 - 02.2014
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Planned fun outings and educational activities to keep children entertained.

Education

High School Diploma -

Las Vegas Nevada High School
Las Vegas, NV
06-2014

Internship - undefined

GNJ Family Life Center
Las Vegas, NV

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Cash register operation
  • Product restocking
  • Product knowledge
  • Guest inquiries

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier/Food Expediter

Rampart Casino
12.2023 - Current

Cashier/Ambassador

Circa
03.2022 - 12.2023

Supervisor

Smart and Final
10.2015 - 01.2023

Intern

Fremont East Studios
03.2015 - 05.2015

Babysitter

Daycare
08.2013 - 02.2014

Internship - undefined

GNJ Family Life Center

High School Diploma -

Las Vegas Nevada High School

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