Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

LORRAIN SMITH

Rochester
LORRAIN SMITH

Summary

To leverage 15+ years of healthcare experience in Peer Recovery, Private Duty Home Care, and Patient Care Technician to secure a Professional position in which I can continue to contribute to the growth and success of a progressive organization.

Extensive life experience in mental illness, substance abuse, and behavioral health services. Skilled in providing highly individualized services to promote recovery, self-advocacy, and self-direction. Proven competency in assisting individuals in developing psychiatric advance directives, modeling positive recovery values, attitudes, beliefs, and personal action to encourage wellness, providing consultation and peer review. Strong background in employment services interventions and case coordination, preparing and submitting documentation, and completing required training. Demonstrates strong accountability, commitment and caring behaviors. Provided social and emotional support to promote recovery for clients receiving services through the Peer Recovery Program. Proven ability to facilitate support groups, workshops, and education classes focused on recovery topics. Excellent communication and interpersonal skills allowing for effective collaboration with team members, managers, directors, and the administration team to identify new and existing resources for members. Extensive experience building awareness of recovery in the community through education and community events. Skilled in coordinating with outside recovery support services. Provided quality in-home care for elderly and infirmed individuals. Responsibilities have included helping clients with daily tasks, such as washing, dressing, grooming, toileting, and eating, administering medications, and performing domestic duties. Have transported clients to medical appointments and errands as well as monitored client health conditions and reported progress to Home Care Manager or family member.

Overview

23
years of professional experience

Work History

EAST HOUSE

SENIOR PEER SPECIALIST
01.2019 - Current

Job overview

  • Provided social and emotional support to promote recovery for clients receiving services through the Peer Recovery Program.
  • Proven ability to facilitate support groups, workshops, and education classes focused on recovery topics.
  • Excellent communication and interpersonal skills allowing for effective collaboration with team members, managers, directors, and the administration team to identify new and existing resources for members.
  • Extensive experience building awareness of recovery in the community through education and community events.
  • Skilled in coordinating with outside recovery support services.

EVELYN BRANDON HEALTH CENTER

PEER RECOVERY COACH VOLUNTEER
08.2016 - Current

East House Corporation
Rochester

Certified Peer Support Specialist
01.2019 - 08.2024

Job overview

  • Provided emotional support to clients in individual and group settings.
  • Facilitated peer support groups to encourage shared experiences and recovery.
  • Assisted clients in developing personalized wellness plans and goals.
  • Collaborated with healthcare professionals to coordinate client care plans.

PRIVATE DUTY HOME CARE
07.2016 - 01.2019

Job overview

  • Provided quality in-home care for elderly and infirmed individuals.
  • Responsibilities have included helping clients with daily tasks, such as washing, dressing, grooming, toileting, and eating, administering medications, and performing domestic duties.
  • Have transported clients to medical appointments and errands as well as monitored client health conditions and reported progress to Home Care Manager or family member.

APH INDUSTRY INC

HOUSEKEEPING SUPERVISOR
02.2009 - 09.2013

Job overview

  • Provided superior cleaning services and managing housekeeping duties in various environments.
  • Proven track record of overseeing staff, training team members and responding to customer complaints and special requests.
  • Adept at assessing inventory, performing cleaning activities, monitoring payroll reports and developing cleanliness, tidiness and hygiene standards.
  • Accustomed to resolving issues and running lost and found programs.
  • Skilled in motivating team members and ensuring housekeeping supplies are kept out of reach of residents.

MERCY OUTREACH CENTER

ADMINISTRATIVE ASSISTANT
09.2003 - 08.2008

Job overview

  • Five years of professional experience managing the daily operations of a medical office, including scheduling patient appointments, handling insurance and billing processes, and providing customer and patient services.
  • Demonstrated ability to work with electronic medical records, enter data quickly and accurately, and maintain confidentiality of patient information.
  • Experienced in administering vital signs, drawing blood, sterilizing medical equipment, and using current software technologies.
  • Proven record of effective customer service skills and ability to build positive relationships with patients.

DEPAUL ASSISTED LIVING

PATIENT CARE TECHNICIAN
07.2002 - 11.2003

Job overview

  • Assisted with basic needs such as dietary intake, grooming, and personal hygiene, as well as provided emotional support.
  • Maintained close communication with the patient's healthcare team and assisted with educating patients' relatives regarding the required care.
  • Assisted with daily living needs, including bathing, shaving, toileting, grooming, hygiene, and meals, as well as light housekeeping.

Education

Rochester, NY

NYS GED

Motivational Interviewing

Boundaries Training

Recovery Coach Academy Completion

Dialectical Recovery Coping Skills Certificate

Chemical Dependency Outpatient-Creative Arts Wellness

Skills

  • Providing highly individualized services to promote recovery, self-advocacy, and self-direction
  • Assisting individuals in developing psychiatric advance directives
  • Facilitating support groups, workshops, and education classes focused on recovery topics
  • Coordinating with outside recovery support services
  • Providing quality in-home care for elderly and infirmed individuals
  • Managing daily operations of a medical office, including scheduling and billing processes

References

  • RINA MILLER, 585-353-3809
  • SOPHIA ANDERSON, 585-287-1069

Timeline

Certified Peer Support Specialist

East House Corporation
01.2019 - 08.2024

SENIOR PEER SPECIALIST

EAST HOUSE
01.2019 - Current

PEER RECOVERY COACH VOLUNTEER

EVELYN BRANDON HEALTH CENTER
08.2016 - Current

PRIVATE DUTY HOME CARE

07.2016 - 01.2019

HOUSEKEEPING SUPERVISOR

APH INDUSTRY INC
02.2009 - 09.2013

ADMINISTRATIVE ASSISTANT

MERCY OUTREACH CENTER
09.2003 - 08.2008

PATIENT CARE TECHNICIAN

DEPAUL ASSISTED LIVING
07.2002 - 11.2003

NYS GED

Motivational Interviewing
12/2023

Boundaries Training
12/2023

Recovery Coach Academy Completion
12/2017

Dialectical Recovery Coping Skills Certificate
12/2015

Chemical Dependency Outpatient-Creative Arts Wellness
12/2015
LORRAIN SMITH