Mae Lorraine Timbreza
Seattle,WA
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
11
11
years of professional experience
Work History
Dermatology Medical Assistant
DRA. BEATRIZ RUFFY
BINAN CITY LAGUNA, PHILIPPINES
05.2013 - 12.2021
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Contacted medical facilities to schedule patients for admission.
- Supported administrative staff by processing payments.
- Administered medications under physician's supervision.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared treatment rooms for patient examinations.
- Inspected equipment to ensure proper working order prior to use on patients.
- Cleaned and maintained medical equipment following procedures and standards.
- Filed insurance claims forms in accordance with applicable regulations.
SERVER
Aegis Living
Bellevue, WA
08.2022 - 02.2023
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Took orders from customers accurately and in a timely manner.
- Stocked service areas with supplies during slow periods.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted guests and provided menus.
- Upheld high standards of sanitation in accordance with health department regulations.
- Served food and beverages to patrons and confirmed complete orders.
- Assisted with customer requests and answered questions to improve satisfaction.
Housekeeping Aide
Wesley Health Care Center
DesMoines, WA
05.2021 - 01.2022
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Provided information regarding hotel facilities upon request from guests.
- Communicated with maintenance team on damages to repair.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Swept and damp-mopped private stairways and hallways.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Kept work areas neat and organized at all times while adhering to safety regulations.
- Inspected all guestrooms for safety hazards or maintenance needs.
- Cleaned windowsills, window treatments, mirrors and other glass surfaces.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Used cleaning chemicals following proper guidelines.
- Maintained updated knowledge through continuing education and advanced training.
Barista
HMS Host International
SeaTac, WA
02.2023 - Current
- Maintained calm demeanor during high-volume periods and special events.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Created complex, hand-crafted beverages based upon customer preferences.
- Ground beans for espresso shots according to individual customer specifications.
- Utilized POS system to receive and process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Created promotional displays for advertising special events or promotions at the cafe.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Associate of Science - COMPUTER SCIENCE
COLEGIO DE SAN PEDRO
SAN PEDRO LAGUNASkills
- Patient-Focused Care
- Inventory Management
- Patient Scheduling
- Procedure Assistance
- Stocking Supplies
- Adaptable
- Maintaining Confidentiality
- Compassionate
Timeline
Barista
HMS Host International
02.2023 - Current
SERVER
Aegis Living
08.2022 - 02.2023
Housekeeping Aide
Wesley Health Care Center
05.2021 - 01.2022
Dermatology Medical Assistant
DRA. BEATRIZ RUFFY
05.2013 - 12.2021
Associate of Science - COMPUTER SCIENCE
COLEGIO DE SAN PEDRO
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