Lorraine Cervantes
San Antonio,TX
Summary
Accomplished professional with a proven track record in time management and customer service, exemplified during tenure at Saldivar Primary Home Care. Expert in utilizing navigation tools for efficient deliveries, as demonstrated at Door Dash, ensuring on-time delivery and maintaining a clean driving record. Skilled in reducing patient anxiety through active listening, showcasing an exceptional blend of hard and soft skills.
Overview
13
13
years of professional experience
Work History
Driving
Door Dash
San Antonio
03.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Care Provider
Saldivar Primary Home Care
San Antonio, TX
08.2014 - 01.2019
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
Home Care Provider
Helping Hands Home Health Care
San Antonio, TX
10.2011 - 05.2017
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered medication as directed by physician.
Education
Lanier High School
San Antonio, TX06.2001
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
Languages
Spanish
Limited Working
Timeline
Driving
Door Dash
03.2024 - Current
Care Provider
Saldivar Primary Home Care
08.2014 - 01.2019
Home Care Provider
Helping Hands Home Health Care
10.2011 - 05.2017
Lanier High School