Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

LORRAINE DANIELE

Killen,AL

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams.

Highly organized, energetic and versatile leader committed to continuous improvements.

Proven history of motivating staff to work together to achieve targets.

Motivational Supervisor with seven years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Retail Club Supervisor or Events

Product Connections a WIS International Company
Lewisville, TX
08.2023 - Current
  • Timely communication between team to ensure they are up-to-date on changes, and updates that could affect their job duties, and performance expectations.
  • Maintain cleanliness of the facility to standards for not only Sam's corporate, but the State of Alabama Health department for production compliance.
  • Due to space restrictions, redesigned demo kitchen for better space utilization and production flow.
  • Responsible for recruiting, supervising and motivating employees along with team development insuring client expectations are met.
  • Grew team from eight to twenty in seven months to ensure continued execution.
  • Daily and timely communication with store management about upcoming events and execution.
  • Successfully launched and maintain juice production.
  • Currently assisting Market Manager with juice launching of other clubs along with mentoring fellow club supervisors.
  • Point of contact for all events being conducted in the store.
  • Monitor and mange team Payroll time entries.
  • Maintain execution levels per expectations of client and contractual agreements.
  • Advocate of "Team Huddles" to share knowledge and best practices with team. Mentoring and coaching where needed.
  • Daily quality walks to ensure all equipment and demo kitchen are to compliance.
  • Internal audits of submitted mplan photos by leads when CS is not in club to ensure expectations are met and coaching if necessary.
  • Quality walk all areas that fall under daily responsibilities to include digital demos and Freeosk.

Visual Design/Floor Coordinator

Baer’s furniture
02.2022 - 10.2023
  • Define, design, and implement a creative visual merchandising strategy, create appealing and eye-catching visual displays, produce window displays, signs, interior displays, floor plans, and special promotions displays, identify key messages and set a clear image of the end result, come up with, revise, and present design ideas with assistant merchandisers, all receiving and inventory to the showroom and warehouses, managed and guided a four-person team for the warehouse, travel to aid other showrooms with visual displays

Crossmark Retail Merchandising Representative /Readerlink Walmart Teams

Crossmark
Dallas, TX
03.2023 - 08.2023

Weekly resets to planogram specs within a set territory. Skill sets used on a daily basis:

  • Maintained a clean, organized work area at all times.
  • Communicated and coordinated execution of planograms with store management.
  • Interacted with customers to provide excellent customer service and answer questions about merchandise.
  • Assisted with store layout changes as needed to maximize space utilization.
  • Collaborated with other departments on cross-promotional initiatives.
  • Organized, stocked and rotated products in accordance with company guidelines.
  • Problem Solving Skills
  • Merchandising Reset
  • Planogram, Accuracy
  • Detail Oriented
  • Technology based/accurately reporting, strong communication skills, independent thinker and problem solver.
  • Develop relations with store management and obtain sign off of current and future projects. Operating with high ethics and integrity in all work practices.
  • Extremely organized.
  • Adhered to safety policies when handling merchandise.
  • Ensured compliance with company procedures and regulations.
  • Created promotional displays to highlight seasonal or special items.
  • Updated store planograms in collaboration with management.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
  • Used company provided mobile technology to perform basic job functions.
  • Created visual displays to showcase products in interactive and engaging way.

Worked at a Local Grocer

Foodland Market
Killen, AL
11.2022 - 02.2023
  • Utilizing retail background in merchandising and food management
  • Checked expiration dates on products to ensure freshness and quality.
  • Assisted customers in locating requested items or suggesting alternatives.
  • Unloaded delivery trucks and stocked store shelves with incoming products.
  • Inspected produce for freshness and removed spoiled items from shelves.
  • Monitored stock levels of high-demand items to ensure availability at all times.
  • Verified that prices were accurate on shelf tags and adjusted as necessary.
  • Adhered to all safety procedures when handling sharp objects such as knives or box cutters.
  • Ensured proper food storage conditions were met per health code regulations.
  • Maintained cleanliness of the store by sweeping floors, cleaning shelves, and emptying trash cans.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.

Retail Supervisor - Events

Crossmark
12.2018 - 02.2022
  • Visually implementing all events according to corporate guidelines and planogram, on-boarding specialist/mentor for new club supervisors, solutions-based manager providing coverage for multi-club environments based on the needs of the business, manage and train event specialists in policies, procedures, processes, and performance to maximize team contribution, manage and monitor expenses related to time entry, payroll, and execution of scheduled events, compliance management (FOOD SAFETY, alcohol), developed relationships with recruiting, client services and field support, chartered with maintaining compliance with federal, state, and local laws as they pertain to marketing and sales of alcohol, manage performance and execution of scheduled events providing daily and weekly scorecards, responsible for maintaining departmental equipment, initiated implementation of air fryers, led and guided 14-person staff

Merchandising Team Specialist

Crossmark
10.2018 - 12.2018
  • Senior traveling team member for Southeast grocers/Winn Dixie, primary focus – perform merchandising resets/refreshes to stores within a 300 mile radius
  • Participated in ongoing training and compliance activities.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Exercised versatility in fast-paced, agile work environments.
  • Maintained positive working relationship with fellow staff and management.

Team Lead

Pro Vantage
04.2018 - 10.2018
  • Team manager (8-10 personnel) for crews during resets/remodels throughout the state of Florida, primary focus: re-merchandise major store chains, crew mentor and trainer, continually met or exceeded management expectations while maintaining a high quality of work and camaraderie, demonstrated a proficiency in interacting with clients and team members in an efficient and professional manner

Administrative Assistant

Mathnasium
Cape Coral, FL
02.2018 - 04.2018
  • Prepared teaching materials and reported student progress to parents, supervised and managed instructor scheduling in accordance with company policies, proactively identified instructional issues and resolved client concerns, liaise with parents, students, center director, and instructors to establish goals and monitor progress
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.

Merchandising Corporate Level Team Member

Naples Soap Company
Naples, FL
10.2017 - 12.2017
  • Assigned, planned, and executed impactful visual presentations for 10 retail outlets, creating compelling displays to promote NSC brand to influence sales and the customer experience, execution of store presentations/resets to include, but are not limited to, entryways, aisles, sidewalls, and cash wraps, accountable for maintenance of walls, aisle fixtures, and visual displays, created and updated the main window presentations as needed, aided in the planning, budgeting, and purchasing of visual materials for seasonal displays in a “pop-up” store in King of Prussia Mall, completed weekly projects as directed by planning, prioritize and efficiently multi-task efficiently, acted as visual lead responsible for coordinating with contractors to receive materials and schedule shipments in a timely fashion

Project Coordinator/Merchandiser

Crossmark
Dallas, TX
07.2017 - 10.2017
  • Led, managed, traveled, and trained multiple (8-12) personnel for multiple Walgreens simplified reset projects in Florida and Georgia, liaison between store managers and team members, responsible for the planning and preparation of worksites, “call people leader” for performance issues, hands-on lead for 12-15 team members for coverage and encouragement, accountable for status and operational reports to project manager and sales and operations manager, proprietor of Salesforce I application program tracking timesheets, breaks, and shift closings, responsible for closing of all projects for reports
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Assessed, monitored and reported on work progression.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Coordinated with department leads to identify and outline solutions to client-specified challenges.
  • Established and maintained quality performance metrics to meet objectives.
  • Collaborated with internal teams to develop project solutions resulting in on-time execution.

Principal/Owner

The Iridescent Chameleon, LLC
05.2015 - 05.2017
  • Responsible for telephone and in-person solicitation to acquire clients by enhancing their real estate sales through “value-added” services specific to interior design and home staging, conducted client negotiations with agents, brokers, and homeowners for furniture, tile, carpet, roofing, landscaping, etc., accountable for print advertising, public relations, networking, cold calling, and follow up with clients to ensure design specifications have been met, worked with clients to design and renovate space(s) to meet their standards, conduct work schedules, enhance the function, safety, and aesthetics of interior space, choose color palettes, select artwork, read and interpret blueprints, draw up floor plans and sketches, negotiate with vendors on the selection of pieces and/or services
  • Negotiated contracts with vendors to secure favorable terms for the company's products or services.
  • Organized corporate events such as conferences, seminars, and workshops aimed at increasing brand visibility.
  • Created marketing campaigns that generated an average of 10% increase in sales revenue year-over-year.
  • Managed daily operations, including budgeting, financials, personnel management, and customer relations.
  • Kept records for production, inventory, income, and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

Merchandising Associate

Home Depot
04.2012 - 05.2015
  • Maintain and detailing of store bays and product per vendor integrity for display, work on specialty projects as deemed necessary by direct supervisor, responsible for ordering all merchandising materials for set designs and maintenance of vendor products for current store location, EOC team – equal opportunity representative

Seasonal Sales Associate

Pier One
11.2011 - 01.2012
  • Responsible for assisting customers with sales floor purchases, accountable for cashiers and stockroom inventory, assisted the “manager of the day” with daily reconciliations, inventory, and any additional assigned projects

Sales Associate

Pottery Barn (Williams & Sonoma)
10.2010 - 11.2011
  • Assisted customers with their design selections in the store, on the phone, or via the internet, also assisted with floor resets, estimates for furniture orders, and credit processing, advanced in 6 months from seasonal hire to sales associate where I received the company “catch the spirit” award – exemplifies corporate standards, values, and interpersonal skills

Substitute Teacher

Houston County School District
10.2004 - 05.2010
  • Highly flexible in support of the school district, teaching pre-kindergarten, elementary, middle, and high school, participated in long-term positions in special education

Education

CERTIFICATION -

NATIONAL REGISTRY OF FOOD & SAFETY
01.2017

ON-BOARDING MERCHANDISING TRAINING -

CROSSMARK
01.2017

PROJECT COORDINATOR POSITION TRAINING/SALESFORCE I SOFTWARE APPLICATION -

CROSSMARK
01.2017

CERTIFICATION -

TRANSFORMATION SCHOOL OF HOME STAGING AND REDESIGN
01.2015

DESIGN & MERCHANDISE TRAINING -

HOME DEPOT
01.2012

SUBSTITUTE TEACHER TRAINING & CERTIFICATION -

HOUSTON COUNTY BOARD OF EDUCATION
01.2004

BS HISTORY/POLITICAL SCIENCE -

TROY STATE UNIVERSITY
01.1984

Skills

  • 12 years of Merchandising / Retail & Visual Design Merchandising/Management
  • 6 years of Window Display Designer
  • 10 years - Customer Service Representative
  • Public Speaking
  • Certified Principle/Owner of Interior Design & Home Staging entity
  • 5 years as a Middle School Substitute Teacher
  • MS Office – Outlook, Word, Excel, PowerPoint
  • Houzz Design Studio Application
  • PC & I-Hub
  • MovistA mplan scheduling NG proficiency
  • 1 HUB Mobile APP
  • Salesforce 1: Application – Log & track projects; personnel timesheets
  • National Registry of Food & Safety - Certified
  • Cuxos (corporate-specific software to track & manage crew shifts & projects)
  • Social Media – LinkedIn, Facebook, Twitter, Instagram, Website development
  • Team Management
  • Business Development
  • Staff Management
  • Schedule Development
  • Data Analytics
  • Operations Management
  • Inventory Control
  • Process Improvement
  • Staff Discipline
  • Policy Enforcement
  • Business Administration
  • Goal-Oriented
  • Project Management
  • Industrial Hygiene
  • Processes and Procedures
  • Staff Development
  • Inventory Oversight
  • Training and Mentoring
  • Waste Reduction
  • Employee Motivation
  • Complex Problem-Solving

Affiliations

  • Freelance artist

Accomplishments

  • Recently received CS of the quarter for our market

Certification

Food Safety Manager

Certification interior design and redesign

Timeline

Retail Club Supervisor or Events

Product Connections a WIS International Company
08.2023 - Current

Crossmark Retail Merchandising Representative /Readerlink Walmart Teams

Crossmark
03.2023 - 08.2023

Worked at a Local Grocer

Foodland Market
11.2022 - 02.2023

Visual Design/Floor Coordinator

Baer’s furniture
02.2022 - 10.2023

Retail Supervisor - Events

Crossmark
12.2018 - 02.2022

Merchandising Team Specialist

Crossmark
10.2018 - 12.2018

Team Lead

Pro Vantage
04.2018 - 10.2018

Administrative Assistant

Mathnasium
02.2018 - 04.2018

Merchandising Corporate Level Team Member

Naples Soap Company
10.2017 - 12.2017

Project Coordinator/Merchandiser

Crossmark
07.2017 - 10.2017

Principal/Owner

The Iridescent Chameleon, LLC
05.2015 - 05.2017

Merchandising Associate

Home Depot
04.2012 - 05.2015

Seasonal Sales Associate

Pier One
11.2011 - 01.2012

Sales Associate

Pottery Barn (Williams & Sonoma)
10.2010 - 11.2011

Substitute Teacher

Houston County School District
10.2004 - 05.2010

CERTIFICATION -

NATIONAL REGISTRY OF FOOD & SAFETY

ON-BOARDING MERCHANDISING TRAINING -

CROSSMARK

PROJECT COORDINATOR POSITION TRAINING/SALESFORCE I SOFTWARE APPLICATION -

CROSSMARK

CERTIFICATION -

TRANSFORMATION SCHOOL OF HOME STAGING AND REDESIGN

DESIGN & MERCHANDISE TRAINING -

HOME DEPOT

SUBSTITUTE TEACHER TRAINING & CERTIFICATION -

HOUSTON COUNTY BOARD OF EDUCATION

BS HISTORY/POLITICAL SCIENCE -

TROY STATE UNIVERSITY

Food Safety Manager

Certification interior design and redesign

LORRAINE DANIELE