LORRAINE GONDO
Harare
Summary
Experienced with inventory management, warehouse operations, and team leadership. Utilizes effective inventory control strategies to maintain accurate stock levels and streamline processes. Track record of enhancing operational efficiency and fostering productive team environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Operations Manager
Profeeds Agri Implements
05.2018 - 08.2024
- Supervised a team of 10 employees, ensuring efficient retail operations and optimal inventory levels across three store locations
- Developed inventory control strategies, reducing stock variances by 15% through improved tracking and reconciliation
- Managed procurement, including purchase requisitions, vendor negotiations, and order placements, ensuring timely supply chain operations
- Coordinated maintenance and repair schedules for retail equipment to maintain operational efficiency
- Analyzed sales and inventory reports to optimize stock levels and minimize overstocking or shortages
- Implemented training programs for staff, leading to a 20% increase in sales performance
Procurement Assistant
Gain Wholesale
01.2017 - 04.2018
- Managed supplier relationships, contract negotiations, and procurement processes to optimize inventory costs
- Assisted in inventory requisitioning, stock audits, and supplier coordination, ensuring smooth retail operations
- Created and maintained supplier and product databases to track pricing, lead times, and market trends
- Implemented cost-saving initiatives, reducing procurement expenses by 15% through strategic sourcing
Education
Virtual Assistance Program -
ALX Africa Leadership University
01.2022
Revenue Operations Certification -
HubSpot
01.2022
MBA - Master of Business Administration
National University of Science And Technology
01.2021
Advanced Diploma in Procurement & Supply Chain Management (Level 4) -
CIPS
01.2019
Bachelor of Science Honours - Retail Management & Consumer Science
Chinhoyi University of Technology
01.2016
Skills
- Inventory Management & Control
- Supply Chain Procurement
- Team Supervision & Staff Training
- Process Improvement & Efficiency Optimization
- Data Reporting
- Warehouse Operations & Logistics
- Budgeting & Cost Control
- Microsoft Office Suite & Google Workspace
- Recruitment and hiring
- Store operations
- Staff management
Accomplishments
- Implemented inventory tracking systems, reducing discrepancies by 15% and improving stock accuracy.
- Led cost reduction initiatives, saving 15% on procurement expenses through vendor contract negotiations.
- Trained and mentored staff, leading to a 20% improvement in customer service and operational efficiency.
Work Authorization
Eligible to apply for work permits under LMIA-approved job offers in Canada. Open to relocation.
Community Engagement And Volunteering
- Administration Officer (Remote), Divine Travel and Tours
- Voluntary Sunday School Teacher & Church Administration, St. Paul’s Marlborough Anglican Church
Certification
Revenue Operations Certification – HubSpot (2022)
Virtual Assistance Program – ALX Africa Leadership University (2022)
Timeline
Retail Operations Manager
Profeeds Agri Implements
05.2018 - 08.2024
Procurement Assistant
Gain Wholesale
01.2017 - 04.2018
Advanced Diploma in Procurement & Supply Chain Management (Level 4) -
CIPS
Bachelor of Science Honours - Retail Management & Consumer Science
Chinhoyi University of Technology
Virtual Assistance Program -
ALX Africa Leadership University
Revenue Operations Certification -
HubSpot
MBA - Master of Business Administration
National University of Science And Technology
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