Summary
Overview
Work History
Education
Skills
Timeline
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Lorraine Gonzalez

Oakdale,CA

Summary

Professional and knowledgeable Office Assistant Specialist offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

9
9
years of professional experience

Work History

Office Assistant Specialist

San Joaquin County Community Development
03.2024 - Current
  • Assist in updating documents for upcoming Planning Commission and Board of Supervisor meetings
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Enhanced team productivity by providing administrative support, including scheduling meetings and managing correspondence.

Senior Office Assistant

San Joaquin County Treasurer-Tax Collector's Offic
08.2021 - 03.2024
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Reconcile security deposits at the end of the fiscal year
  • Enhanced financial reporting accuracy by streamlining accounting processes and implementing internal controls.
  • Collected and submitted required tax payments.
  • Enhanced client satisfaction by providing clear communication and regular updates on the status of their property tax matters.
  • Maintained accurate cash handling procedures while managing a high volume of daily transactions.
  • Trained and mentored new personnel hired to fulfill Customer Service/Cash Handling roles.

Stock Clerk II

San Joaquin County Human Services Agency
10.2018 - 08.2021
  • Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the supplies team.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Aided in storeroom space optimization through strategic reorganization of stored products for easier access.
  • Conducted inventory and restocked items throughout day.
  • Completed physical inventory counts each month.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Shipping and Receiving Clerk

Allen Distribution
07.2018 - 10.2018
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

Fulfillment Lead

ECS Refining
04.2015 - 06.2018
  • Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
  • Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
  • Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
  • Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
  • Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.

Education

No Degree - Pre-Nursing

Texas Tech University
Lubbock, TX

No Degree - Business Administration

Humphreys College
Stockton, CA

High School Diploma -

Connecting Waters Charter School
Waterford, CA
12.2019

Skills

    Proofreading Expertise

    Cash Handling

    File Organization

    Document Management

    Customer Service

    Microsoft Excel

    Microsoft Word

    Administrative Support

    Time Management

    Positive Attitude

    Data Entry

    Payment Collection

Timeline

Office Assistant Specialist

San Joaquin County Community Development
03.2024 - Current

Senior Office Assistant

San Joaquin County Treasurer-Tax Collector's Offic
08.2021 - 03.2024

Stock Clerk II

San Joaquin County Human Services Agency
10.2018 - 08.2021

Shipping and Receiving Clerk

Allen Distribution
07.2018 - 10.2018

Fulfillment Lead

ECS Refining
04.2015 - 06.2018

No Degree - Pre-Nursing

Texas Tech University

No Degree - Business Administration

Humphreys College

High School Diploma -

Connecting Waters Charter School
Lorraine Gonzalez