Lorraine Gonzalez
Oakdale,CA
Summary
Professional and knowledgeable Office Assistant Specialist offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
9
9
years of professional experience
Work History
Office Assistant Specialist
San Joaquin County Community Development
2024.03 - Current
- Assist in updating documents for upcoming Planning Commission and Board of Supervisor meetings
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Enhanced team productivity by providing administrative support, including scheduling meetings and managing correspondence.
Senior Office Assistant
San Joaquin County Treasurer-Tax Collector's Offic
2021.08 - 2024.03
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Reconcile security deposits at the end of the fiscal year
- Enhanced financial reporting accuracy by streamlining accounting processes and implementing internal controls.
- Collected and submitted required tax payments.
- Enhanced client satisfaction by providing clear communication and regular updates on the status of their property tax matters.
- Maintained accurate cash handling procedures while managing a high volume of daily transactions.
- Trained and mentored new personnel hired to fulfill Customer Service/Cash Handling roles.
Stock Clerk II
San Joaquin County Human Services Agency
2018.10 - 2021.08
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the supplies team.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Aided in storeroom space optimization through strategic reorganization of stored products for easier access.
- Conducted inventory and restocked items throughout day.
- Completed physical inventory counts each month.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Shipping and Receiving Clerk
Allen Distribution
2018.07 - 2018.10
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Fulfillment Lead
ECS Refining
2015.04 - 2018.06
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
Education
No Degree - Pre-Nursing
Texas Tech University
Lubbock, TXNo Degree - Business Administration
Humphreys College
Stockton, CAHigh School Diploma -
Connecting Waters Charter School
Waterford, CA12.2019
Skills
Proofreading Expertise
Cash Handling
File Organization
Document Management
Customer Service
Microsoft Excel
Microsoft Word
Administrative Support
Time Management
Positive Attitude
Data Entry
Payment Collection
Timeline
Office Assistant Specialist
San Joaquin County Community Development
2024.03 - Current
Senior Office Assistant
San Joaquin County Treasurer-Tax Collector's Offic
2021.08 - 2024.03
Stock Clerk II
San Joaquin County Human Services Agency
2018.10 - 2021.08
Shipping and Receiving Clerk
Allen Distribution
2018.07 - 2018.10
Fulfillment Lead
ECS Refining
2015.04 - 2018.06
No Degree - Pre-Nursing
Texas Tech University
No Degree - Business Administration
Humphreys College
High School Diploma -
Connecting Waters Charter School
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