Lorraine Greene
Philadelphia
Summary
Dynamic office professional with a proven track record at the USDA, ARS, excelling in customer service and office administration. Recognized for enhancing operational efficiency through innovative digital filing systems and maintaining confidentiality in sensitive records. Strong organizational skills and effective communication fostered exceptional relationships with clients and colleagues alike.
Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.
Diligent [Desired Position] with background in providing administrative support and managing office tasks efficiently. Proven track record in organizing schedules, handling correspondence, and maintaining records. Demonstrated strong communication and multitasking skills.
Overview
41
41
years of professional experience
Work History
Secretary
School District of Philadelphia
08.1999 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up phone calls.
- Entered data into SIS system and updated parent contacts with information to keep records current.
- Provided clerical support to employees by copying, faxing, and electronic filing documents.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Program Office Manager
USDA,ARS
06.1984 - 08.1987
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Certificate of Technical Studies - Computer Programming
Pierce College
Philadelphia, PA09-1987
High School Diploma -
Olney High School
Philadelphia, PA06-1982
Associate of Applied Science -
Thompson Institute of Philadelphia
Philadelphia01-1982
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Timeline
Secretary
School District of Philadelphia
08.1999 - Current
Program Office Manager
USDA,ARS
06.1984 - 08.1987
Certificate of Technical Studies - Computer Programming
Pierce College
High School Diploma -
Olney High School
Associate of Applied Science -
Thompson Institute of Philadelphia
Similar Profiles
Christina Joy RiveraChristina Joy Rivera
Kindergarten Teacher at School District of Philadelphia, Thurgood Marshall SchoolKindergarten Teacher at School District of Philadelphia, Thurgood Marshall School
AUBREY STEWARTAUBREY STEWART
Middle School Classroom Teacher at School District of Philadelphia, Feltonville School of Arts and SciencesMiddle School Classroom Teacher at School District of Philadelphia, Feltonville School of Arts and Sciences
GIFTA ANN XAVIOURGIFTA ANN XAVIOUR
Teacher at School District of PhiladelphiaTeacher at School District of Philadelphia
Christina VegaChristina Vega
PBIS Coach at School District of PhiladelphiaPBIS Coach at School District of Philadelphia
ERNESTINE HOWARDERNESTINE HOWARD
Pharmacy Technician / Cashier at Rite Aid PharmacyPharmacy Technician / Cashier at Rite Aid Pharmacy