Summary
Overview
Work History
Education
Skills
Timeline
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Lorraine Hector

Dallas

Summary


Offering strong organizational skills and keen ability to maintain accurate records. Brings solid understanding of office software and data entry. Ready to use and develop administrative and communication skills in this role.

Overview

4
4
years of professional experience

Work History

CLERK

DALLAS SHERIFF OFFICE
01.2025 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Basic Combat Training

United States Army
03.2024 - 09.2024
  • Managed time effectively to meet training deadlines, ensuring readiness for all tasks.
  • Maintained high attention to detail in all activities, reducing errors and improving efficiency.
  • Adapted quickly to changing environments and challenges, enhancing overall team performance.
  • Achieved proficiency in weapons handling, tactical operations, and first aid, demonstrating rapid skill acquisition and adaptability in high-pressure scenarios.

Communication Technician

BRC
02.2024 - 03.2024
  • Document client interactions and maintain accurate records, enhancing service quality.
  • Mediate conflicts to ensure smooth communication and resolution.
  • Address emerging issues promptly, ensuring minimal disruption.
  • Handle inbound and outbound calls efficiently, improving response times.
  • Fostered effective communication channels between teams, facilitating smoother project execution. Contributed to creating a positive work environment

Cashier and Customer Service

Winn Dixie
06.2022 - 03.2023
  • Assisted customers with inquiries and product location, enhancing overall shopping experience
  • Supported team in cash handling, inventory organization, and merchandise management
  • Improved store efficiency by maintaining clean and well-organized inventory rooms
  • Labeled and unloaded merchandise, ensuring accurate stock levels and product availability
  • Implemented a new system for organizing inventory rooms, significantly improving efficiency in restocking and product retrieval

Housekeeping

Life Care Center Of Ocala
06.2021 - 09.2021
  • Prepared and cleaned meeting rooms before and after bookings, ensuring a welcoming environment
  • Maintained cleanliness in common areas, including restaurant, lobbies, and hallways, enhancing guest experience
  • Inspected appliances and reported malfunctions to maintenance, ensuring operational efficiency
  • Maintained immaculate meeting spaces, common areas, and appliances, ensuring optimal cleanliness and functionality for residents and staff
  • Streamlined cleaning processes, significantly reducing turnaround time for room preparation and enhancing overall operational efficiency
  • Coordinated with maintenance team to promptly address equipment issues, minimizing disruptions and maintaining high standards of care

Education

Bachelor Degree - Business

Thomas College
Waterville, ME
12.2021

Skills

  • Calendar management
  • Scheduling
  • Multitasking
  • Printing
  • Copying
  • Faxing
  • Scanning
  • Microsoft Office
  • Powerpoint
  • Spreadsheets
  • Cloud systems
  • Google docs
  • Apple suite
  • Clerical

Timeline

CLERK

DALLAS SHERIFF OFFICE
01.2025 - Current

Basic Combat Training

United States Army
03.2024 - 09.2024

Communication Technician

BRC
02.2024 - 03.2024

Cashier and Customer Service

Winn Dixie
06.2022 - 03.2023

Housekeeping

Life Care Center Of Ocala
06.2021 - 09.2021

Bachelor Degree - Business

Thomas College

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Lorraine Hector