Lorraine Hernandez
San Antonio,TX
Summary
United States Probation Officer Assistant trained in court procedures, documentation and reporting. Conducts interviews, monitors offenders, and gives accurate testimony.
Overview
15
15
years of professional experience
Work History
United States Probation Officer
United States Probation - San Antonio Division
San Antonio, Texas
06.2024 - Current
- Provide technical support to probation officers by compiling investigation data.
- Preparing reports for submittal to courts.
- Collect and conduct urine samples for drug testing.
- Conduct office, field, and home visits to check on compliance, lifestyle, and needs.
- Verify employment, income, and residence.
- Draft correspondence and maintain detailed case records and files.
- Collaborate with local law enforcement agencies to collect record information for both presentence and post-conviction investigations.
- Testify at violation proceedings before the court.
Operations Support Clerk
United States Probation - San Antonio Division
San Antonio, Texas
08.2023 - 06.2024
- Answered phones in a professional manner and addressed inquiries promptly.
- Addressed incoming communication from USPO via telephone, email, and Microsoft Teams messages.
- Organized information into databases, spreadsheets, and documents using advanced computer skills.
- Completed data entry tasks with strong focus on accuracy and data integrity.
- Utilized computer to update PACTS database and electronic files with current data.
- Reviewed electronic files and records to obtain information to respond to requests.
- Communicated with local law enforcement agencies to obtain criminal records to build 77 electronic pre-plea files.
Criminal Operations Clerk
Bexar County Clerk's Office
San Antonio, Texas
10.2021 - 08.2023
- Served as contact liaison between the County Court at Law Judge, County Court at Law staff, District Attorney's Office and other county departments and agencies for court documents filed in the County Clerk's Office.
- Filed cases in accordance with the statewide eFiling Rules for Criminal Cases as adopted by the Supreme Court of Texas and records case activity in the County's Case Management System.
- Prepared and issued legal documents including court orders, judgment's, issuing of warrants, subpoenas, and requests for psychiatric examination. Created certified copies of documents relating to criminal court cases as needed.
- Maintained case file integrity by monitoring proper access to records; calculate court costs; maintained hearings, jury and non-jury trial daily dockets.
- Performed data entry and computer research of individual cases, court dates, and disposition or appeal information.
- Furnished information to a wide variety of people within and outside of the court.
- Facilitated prompt and precise correspondence with Bexar County Jail regarding cases when a bond amount or type of bond has changed, outcome of a court proceeding, and/or a dismissal of a case; Effectively ensuring the timely release of an inmate daily and with high importance; Follows procedures to ensure that defendants are released from jail in a timely manner and that case information and dispositions are accurately updated.
- Performed other duties as required.
Operations Specialist Second Class
United States Navy
Yokosuka, Japan
06.2011 - 06.2015
- Made recommendations to Command-and-Control stations regarding tactical and combat procedures.
- Maintained control of Secret and Unclassified publications onboard United States Naval ships.
- Routed correspondence on fleet operations through a chain of command throughout the Seventh fleet.
- Responsible for the organized collection, processing, display, and evaluation of pertinent information to keep the United States Seventh fleet operations secured.
- Operated a variety of computer interfaced detection, tracking, and height-finding radars.
- Used secured radio to communicate in plain voice or coded signals to other air, sea, or land units to coordinate tactical and combat evolutions.
- Verified identification credentials for U.S. Naval personal and visitors to U.S. Naval installation.
- Patrolled facilities and served as a general security presence and visible deterrent to crime and rule infractions.
Education
Associate in Arts (A.A.) - Criminal Justice
San Antonio College
San Antonio12.2019
Associate in Arts (A.A.) - Criminal Justice
San Antonio College
San Antonio12.2019
Skills
- Time Management
- Organizational Skills
- Multi-tasking
- Records Preparation
- Spreadsheet Development
- Document Typing and Formatting
- Adaptability
- Teamwork and Collaboration
- File and Database Management
- Email Correspondence
- Data Integrity
- Documentation
Timeline
United States Probation Officer
United States Probation - San Antonio Division
06.2024 - Current
Operations Support Clerk
United States Probation - San Antonio Division
08.2023 - 06.2024
Criminal Operations Clerk
Bexar County Clerk's Office
10.2021 - 08.2023
Operations Specialist Second Class
United States Navy
06.2011 - 06.2015
Associate in Arts (A.A.) - Criminal Justice
San Antonio College
Associate in Arts (A.A.) - Criminal Justice
San Antonio College