Lorraine Jansenius
Cottondale,Florida
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
33
33
years of professional experience
Work History
Regional AR Manager
Mission Health Communities
02.2023 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Thrived in a fast pace work environment with shifting priorities.
- Trained personnel on Point Click Care, Waystar, Medicaid Portal, and other changes in software related to the Business Office.
- Trained business office personnel on policies, procedures, state and federal regulations.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Promoted company mission statement and a positive atmosphere by displaying initiative and ownership.
Business Office Manager
Signature Healthcare Of Chipley Fl
10.2020 - 02.2023
- Managed payroll, accounts receivable, accounts payable, expenses, budget, and resident trust.
- Supervised business office personnel.
- Processed billing, collections, and deposits daily.
- Managed team responsibilities.
Regional Financial Consultant
Gulf Coast Health Care
08.1991 - 03.2018
- Motivated and inspired team by fostering an open and trusting work environment.
- Trained personnel on all software related to the business office.
- Ensured compliance through continuing education.
- Trained business office personnel on policies, procedures, state and federal regulations.
- Promoted company mission statement and a positive atmosphere by displaying initiative and ownership.
- Established and monitored realistic plans and goals for department development and growth.
- Analyze problems in depth to detect causative factors to prevent recurrence.
- conduct monthly compliance audits.
Education
High School Diploma -
Cottondale High School
Cottondale, FL05.1985
Skills
- Policy Implementation
- Business Development
- Team Leadership
- Complex Problem-Solving
- Staff Training and Development
- Expectation setting
- Time Management
- Problem-solving abilities
Timeline
Regional AR Manager
Mission Health Communities
02.2023 - Current
Business Office Manager
Signature Healthcare Of Chipley Fl
10.2020 - 02.2023
Regional Financial Consultant
Gulf Coast Health Care
08.1991 - 03.2018
High School Diploma -
Cottondale High School
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