Experienced in curriculum design and technical skills, I have successfully developed online courses using Blackboard LMS. Utilizing bid response skills, I secured a significant five-year, $63 million contract. With project management expertise, I launched two managed public school programs within two years, resulting in the enrollment of over 2800 new students. Through implementation of compliance techniques and operational excellence, I achieved an impressive 97% internal review score and a perfect 100% site visit remediation score. By leveraging emotional intelligence skills, I consistently achieved a remarkable 39% increase in staff satisfaction year over year, as well as an 11% increase in student satisfaction. With a strong focus on cultural awareness, I accomplished a notable 3.3% increase in student retention year over year. By deploying an academic excellence framework, I successfully increased student reading proficiency by 9% and math proficiency by 3% year over year. Additionally, expertise in data integrity techniques resulted in securing an additional $500,000 in funding for the student nutrition program.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Enterprise Project Management Manager
City of Santa Fe
01.2025 - Current
Uses leadership skills and experience to directly supervise 5 staff working in the Project Management Office, by assigning work, mentoring, setting goals, measuring performance, and providing direct feedback
Uses collaboration skills to work cross functional teams to ensure detailed project plans align with project objectives.
Uses analysis skills to conduct project reviews to assess status and interdependencies for work streams.
Uses project monitoring skills to ensure project deliverables and documents are produced as required.
Use emotional intelligence to manage Project Managers, Business Analysts, and Subject Matter Experts.
Uses PMI methodologies to provide direction on project execution and methods.
Uses risk mitigation experience to act as Lead Project Manager support on issues or risks that are identified in projects.
Uses organizational process asset development skills to lead and oversee development and implementation of standardized project management processes and procedures for all projects, considering tailoring for individual project and stakeholder needs.
Uses collaboration skills to manage subcontractors, consultants, vendors, and similar parties, engaged in performing work for EPMO and ensures vendors are meeting expectations and deliverables.
Uses management skills to manage key deliverables from Project Manager.
Uses team leadership skills to support and direction to Project Managers on risk identification, mitigation, tracking, and monitoring processes.
Uses presentation skills to report and advise executive leadership on project status, including issues and concerns.
Uses capital management knowledge to prepare, justify, and administer the program budget of 3 million dollars to align with strategic initiatives.
Uses resource management skills to hire, manage, supervise, and develop project management staff.
Uses conflict management strategies to resolve problems, mediate conflicts, determine appropriate solutions, and promotes teamwork
Encourages communication and uses recognition to motivate team members.
ELearning Program Manager
Administrative Office of the Courts
09.2024 - 01.2025
Uses technology skills to provide court education by administering the Learning Management System (LMS), including creating course shells, course content, and exams in Blackboard
Uses IT experience to provide court education access by administering the Student Information System (SIS), including creating users, sections, and training completion certificates in Genius
Uses data management experience and skills to curate exceptional end user experience and improve learner experience through feedback
Uses technical expertise to provide exceptional customer service by acting as a helpdesk POC for court education learners
Uses facilitation skills to provide digital access to court education events by managing event planning software Cvent
Uses operational excellence principles to supports the program, staff, and organization mission, vision, and goals
Uses interpersonal and team skills to communicate program designs and goals to courts, staff, and participants/clients and community
Uses computer skills to integrate information systems between groups and users including judges, court administration and other stakeholders
Uses leadership skills to maintain inter-agency cooperation, communication, support and develop working relationships with associated parties, stakeholders, and community coalitions
Uses networking skills to schedule, plan, organize and facilitate team meetings pertaining to participants/clients progress, policies and issues in a timely fashion
Uses financial management skills to develop and prepare budgets, budget expenditures, and grant funded project programs
Uses research skills to complete required grant funds evaluation reporting and requests from city, county, local, state, federal agencies, nonprofits and private businesses
Uses decision making skills to draft Requests for Proposals, Invitations to Bid, and issue and evaluate resulting proposals in compliance with state procurement code
Uses monitoring and controlling skills to ensure record keeping is accurate and up to date while maintaining HIPAA compliance
Uses benchmarking to monitor and evaluate contracts and contractors performance with respect to compliance and professional scope of work
Uses resource management skills to audit and approve invoices ensuring all applicable procedures are followed
Uses communication skills to supervise, monitor, direct and evaluate advisors, volunteers, mediators, board members and professional representatives of the court program
Uses public speaking and political awareness skills to speak to legislators and attend or lead legislative hearings and processes (interim and session)
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Facilitated workshops and conducted one-on-one training to educate team members.
Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Identified program obstacles and communicated possible impacts to team.
Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Coached team members on professional development opportunities, contributing to improved overall performance.
Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Optimized resource allocation, effectively balancing priorities and managing competing demands.
Built teams to address project goals and objectives for multiple projects.
Delivered high-quality results by setting performance metrics and monitoring progress against targets.
Coached team members on productivity strategies to accomplish challenging goals.
Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Improved program efficiency by streamlining processes and implementing time-saving solutions.
Championed best practices in project management, fostering a culture of continuous improvement.
Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Increased customer satisfaction through effective communication of program goals and expectations.
Developed and maintained logistics workflows, procedures and reports.
Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
Leveraged project management processes and tools to define and execute projects.
Implemented risk management strategies to mitigate potential barriers to project success.
Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
Participated in pilot tests and revised programs based on feedback and results.
Participated in vendor selection and management process for program initiatives.
Researched industry best practices in support of training development and program content.
Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
Interacted with customers and clients to identify business needs and requirements.
Devised creative solutions to critical customer and user needs.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Defined clear targets and objectives and communicated to other team members.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Developed detailed plans based on broad guidance and direction.
Assisted in organizing and overseeing assignments to drive operational excellence.
Program Director
Pecos Cyber Academy
08.2021 - 06.2024
Uses Predictive project management skills to create program improvement and autonomy through implementing Enrollment Program Software PowerSchool Enrollment and Student Information System (SIS) PowerSchool
Uses technology skills to administer Enrollment Program Software and Student Information System
Uses data management experience and skills to curate exceptional end user experience and improve learner experience through feedback
Uses monitoring and controlling experience to ensure project goals are accomplished within the prescribed time frame and funding parameters and that there was adherence to quality standards
Uses collaboration skills to manage enterprise-wide business and technical activities to prepare for school enrollment launch and school cycle success
Uses interpersonal and team skills to manage Enrollment Department operations and staff and create training programs
Uses specialized knowledge to maintain knowledge of New Mexico State public school enrollment laws
Uses regulation experience to create compliance matrix and provides training for enrollment and document processing staff
Uses operational excellence foundations to create, implement, document processes that ensure enrollment compliance and data integrity
Uses technology integration skills to create, implement, manage, and monitor enrollment tracking system and ensure students enrollments into 3rd party systems
Uses leadership skills to supervise enrollment team and coordinate with other departments
Uses data conversion skills to perform data migration
Uses in depth knowledge to oversee the data collection and reporting of state and federal compliance reporting by creating, managing, and monitoring regulatory reporting data exchange
Uses capital management skills to implements data collection processes to maximize school funding
Director of School Operations/Head of School
K12, Inc. a Stride Learning Company
06.2017 - 08.2021
Uses Agile project management principles to coordinate complex, high-visibility programs and projects which often required considerable resources and high levels of functionality to prepare for school launch
Uses time management experience to ensure initiative goals are accomplished within the prescribed time frame and funding parameters and that there was adherence to quality standards
Uses work performance data techniques to prepare and facilitate the preparation of executive-caliber deliverables and communicate with company executives and cross-functional stakeholders regarding the status of specific initiatives as appropriate
Uses leadership skills to manage enterprise-wide business and technical activities to prepare for school launch
Uses facilitation skills to engage cross-functionally across K12 lines of business and departments to pull together a cohesive operationalized schedule that supports school launch
Uses technical organization to gather dashboard statistics that reflect accomplishments/risk activities surrounding supply chain, user feedback, ticket & change volumes, teacher experience and security vulnerabilities
Uses organizational awareness to provide roadmaps and prepare and deliver (verbally & orally) presentations on the status of school launch activities and readiness to all levels of K12 management
Uses integration expertise to manage effective communication regarding major changes to systems and processes impacting K12 schools, teachers and students
Uses facilitation skills to develop integrated project plans to establish, monitor, manage and report key milestones and deliverables across all major K12 organizations, including Product/Curriculum Development, School Operations, IT, Finance, Fulfillment, Enrollment, Marketing
Uses meetings to act as project manager to host weekly meetings to align stakeholders across 15 distinct groups
Uses integrated change management to manage stakeholders, changes to scope, schedule, and costs; keep the project plan accurate, updated, and reflective of authorized changes
Uses risk mitigation skills to identify high-level risks and mitigation plans, assumptions, and constraints using expert judgment and communicated program impacts
Uses continuous improvement methods to support the triage and resolution of critical project issues and scope changes throughout the project lifecycle
Uses project progress and feedback to develop and manage SLAs/KPIs used to measure the overall success of launch activities across the various organizations
Uses data representation techniques to document accomplishments and risks associated with customer support, student materials, computers, platform products, school operations and overall platform availability
Uses operational excellence standards to perform and oversee various aspects of school operations with an emphasis on compliance activity at all levels, internal and external to the K12 organization
Oversees and helps maintain student records and data
Creates, implements, documents processes that ensure data validity in K12 and 3rd party databases
Acts as point-of-contact and manages regulatory reporting issues including all local, K12, state, and federal reporting requirements
Works with administrative staff to ensure the school is in compliance with and meets all audit requirements
Assists in the development of school policies and procedures and assists with the Company's efforts nationally to develop policies and procedures, training standards and curriculum enhancements
Uses branding and marketing knowledge to assist in student recruitment and the planning of school events
Uses communication skills to support communication between the Company, students and families, and districts related to student enrollments, registrations, withdrawals and end of year reclamation efforts
Uses collaboration knowledge to supervise and manage K12 staff and assists with a wide variety of personnel support issues
Makes daily work assignments and monitored the enrollment and registration team's progress towards goals
Uses technology skills to manage Learning Management System (LMS) and Student Information System (SIS)
Uses capital management skills to create, monitor, and audit budget
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Spearheaded innovative approaches to resource allocation and strategic planning.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
Elevated company profile in industry by spearheading comprehensive rebranding initiative.
Drove significant market share growth with launch of innovative product lines.
Fostered culture of innovation, encouraging development of cutting-edge solutions.
Pioneered adoption of sustainable practices, leading to industry recognition and awards.
Enhanced stakeholder satisfaction with timely and transparent communication strategies.
Secured lucrative partnerships to expand market reach, negotiating favorable terms.
Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
Reinforced company's competitive position by securing intellectual property rights and fostering innovation.
Improved team morale and productivity by implementing comprehensive professional development program.
Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
Boosted operational efficiency by optimizing supply chain processes.
Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
Streamlined project delivery mechanisms, significantly reducing time to market for new initiatives.
Optimized inventory management to minimize costs and ensure product availability.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed purchasing, sales, marketing and customer account operations efficiently.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Data Coordinator
Bernalillo Public Schools
01.2014 - 06.2017
Uses technology skills to implement Student Information System and performs database conversion activities
Migrates all system and student data from previous student information system to new student information system, including data migration with third party software
Uses database administration experience to administer Student Information System (SIS) database
Uses planning and executing methods to develop, implement, manage, and monitor data standards, procedures and training for staff members
Uses facilitation skills to train staff on proper use of information system and data quality practices
Uses analysis methods to analyze performance based data for all staff including supervising the work of data entry staff and ensure data integrity, verify information regarding data quality and data completeness
Uses technical expertise and program knowledge to support all staff with Student Information System database and other data systems, acts as a software help desk, and creates service call tickets with district software vendors and monitors until resolved
Uses monitoring techniques to identify and resolve any data issues resulting within the data systems and actively troubleshoots systems by analyzing potential problems
Uses program expertise to act as software system security officer
Adding, changing, updating, and deleting user profiles and passwords as deemed necessary
Uses regulatory compliance standards to ensure staff access to student records matches the parameters set forth by district administration by providing customized menus to each job description
Uses data analysis to compile, analyze, and provide valid conclusions from SIS data for strategic decision making
Uses data collection and representation methods to produce data reports, charts, and graphs as requested by administration and staff and present information and respond to questions from groups of managers, clients, customers, and the general public
Uses expert knowledge to complete all required federal and state reporting of data including exporting and uploading into external systems, prepares district, county, state, and federal reports and analyzes required reports for accuracy and provided to various program areas for approval
Uses meeting management to communicate accurately and effectively with district program directors as well as state and federal personnel to ensure efficient and timely reporting of data
Uses industry knowledge to analyze and apply current information from business periodicals, technical procedures, or governmental regulations
Uses project management principles to performs Assessment Coordination including planning, improving, and overseeing local and state assessments, managing all computer based testing student information systems
Uses facilitation skills to coordinate the review, development, revision, communication, and training of all procedures related to the administration of local and state assessments
Uses collaboration skills to work cooperatively with directors and campus principals in developing and supervising the procedures for administering local and state assessments
Uses resource management experience to administer a $300,000 annual budget and assist in the preparation of the budget and administration of the budget for supplies, equipment, and facilities in the area of student assessment, including coordinating the ordering and use of all local and state assessment materials
Uses data collection and representation methods to provide evaluative findings (including student achievement data) for the review of curriculum and instruction program effectiveness
Uses facilitation to plan and provide staff development for teachers, administrators, and staff on requirements of the state assessment program and disseminate information regarding current requirements of the state assessment program including test administration, security, and confidentiality
Uses cultural awareness knowledge to assist in communicating information to parent and community members about local and state assessments
Monitors all campuses during the administration of state assessments
Uses documentation and storage experience to compile, maintain, and file all physical and computerized reports, records, and other documents required
Served as a point-of-contact for external partners and clients, addressing inquiries or concerns related to data-sharing agreements and protocols.
Maximized efficiency within teams by establishing clear procedures for task delegation and progress tracking related to data initiatives.
Ensured timely completion of projects by efficiently coordinating cross-functional teams involved in data management activities.
Facilitated communication between departments, ensuring alignment of data-related objectives and strategies.
Conducted thorough audits on existing databases to identify errors, inconsistencies, or areas needing improvement.
Ensured compliance with industry standards and regulations regarding sensitive information handling protocols, maintaining strict confidentiality where necessary.
Developed comprehensive documentation to facilitate a seamless transfer of knowledge among team members and stakeholders.
Collaborated closely with IT department to address technical issues affecting the accessibility or reliability of stored information.
Improved data accuracy by implementing stringent quality control measures for data entry and management.
Maintained an up-to-date knowledge base on emerging trends within the field of Data Coordination; applied new approaches as appropriate.
Managed complex datasets with precision, ensuring accurate representation of organizational trends over time.
Assisted in the recruitment process for new team members, ensuring a strong foundation of data management expertise within the organization.
Evaluated the effectiveness of current software tools used in managing company''s database system; recommended updates or replacements as needed.
Provided training sessions for staff members on best practices in data handling, entry, and analysis techniques.
Streamlined data collection processes for enhanced efficiency in gathering and organizing information.
Compiled information and input into [Type] database.
Leveraged advanced Excel functions for data manipulation and analysis.
Applied data validation procedures to support and enforce data integrity.
Employed SQL to query databases and retrieve data.
Located and corrected data entry errors and reported to management.
Utilized established methods for data processing and analysis for consistency and accuracy.
Identified data errors and discrepancies and implemented swift corrections.
Sorted and processed incoming reports before putting data into processing software.
Double checked accuracy of hard copy paperwork and rectified any issues.
Assisted with development of data entry procedures to streamline data processing.
Generated detailed reports from collected data to inform stakeholders.
Monitored data entry processes and worked to improve efficiency and performance.
Collaborated with other departments to enforce data accuracy and enhance productivity.
Compiled, cleaned and manipulated data for proper handling.
Developed polished visualizations to share results of data analyses.
Improved data collection methods by designing surveys, polls and other instruments.
Analyzed large datasets to identify trends and patterns in customer behaviors.
Implemented randomized sampling techniques for optimized surveys.
Applied loss functions and variance explanation techniques to compare performance metrics.
Modeled predictions with feature selection algorithms.
Devised and deployed predictive models using machine learning algorithms to drive business decisions.
Leveraged mathematical techniques to develop engineering and scientific solutions.
Ran statistical analyses within software to process large datasets.
Data Coordinator
Truth or Consequences Municipal Schools
10.2012 - 07.2013
Uses project management skills to lead database conversion projects, ensuring seamless integration and minimal downtime
Uses technical and program expertise to manage SIS databases, ensuring data accuracy and compliance with state and federal regulations
Uses expert judgment to coordinate and complete all required federal and state reporting, ensuring timely submission
Uses communication and facilitation skills to collaborate with district directors and government personnel to streamline reporting processes
Uses analysis techniques to analyze technical procedures and regulations to maintain up-to-date compliance, providing actionable insights to improve compliance
Uses collaboration techniques to coordinate with district program directors and state personnel for timely and accurate data reporting
Uses operational organization skills to streamline state and federal reporting processes, enhancing data accuracy and efficiency
Uses auditing skills to evaluate data integrity issues, implement corrective actions to ensure high-quality data management
Uses interpersonal and team skills to work closely with IT teams to develop and implement data security protocols, safeguarding sensitive information
Served as a point-of-contact for external partners and clients, addressing inquiries or concerns related to data-sharing agreements and protocols.
Maximized efficiency within teams by establishing clear procedures for task delegation and progress tracking related to data initiatives.
Ensured timely completion of projects by efficiently coordinating cross-functional teams involved in data management activities.
Facilitated communication between departments, ensuring alignment of data-related objectives and strategies.
Ensured compliance with industry standards and regulations regarding sensitive information handling protocols, maintaining strict confidentiality where necessary.
Developed comprehensive documentation to facilitate a seamless transfer of knowledge among team members and stakeholders.
Collaborated closely with IT department to address technical issues affecting the accessibility or reliability of stored information.
Improved data accuracy by implementing stringent quality control measures for data entry and management.
Maintained an up-to-date knowledge base on emerging trends within the field of Data Coordination; applied new approaches as appropriate.
Managed complex datasets with precision, ensuring accurate representation of organizational trends over time.
Assisted in the recruitment process for new team members, ensuring a strong foundation of data management expertise within the organization.
Evaluated the effectiveness of current software tools used in managing company''s database system; recommended updates or replacements as needed.
Provided training sessions for staff members on best practices in data handling, entry, and analysis techniques.
Streamlined data collection processes for enhanced efficiency in gathering and organizing information.
Compiled information and input into [Type] database.
Leveraged advanced Excel functions for data manipulation and analysis.
Applied data validation procedures to support and enforce data integrity.
Employed SQL to query databases and retrieve data.
Located and corrected data entry errors and reported to management.
Utilized established methods for data processing and analysis for consistency and accuracy.
Identified data errors and discrepancies and implemented swift corrections.
Sorted and processed incoming reports before putting data into processing software.
Double checked accuracy of hard copy paperwork and rectified any issues.
Verified accuracy of data before transcribing.
Assisted with development of data entry procedures to streamline data processing.
Generated detailed reports from collected data to inform stakeholders.
Monitored data entry processes and worked to improve efficiency and performance.
Collaborated with other departments to enforce data accuracy and enhance productivity.
Compiled, cleaned and manipulated data for proper handling.
Developed polished visualizations to share results of data analyses.
Improved data collection methods by designing surveys, polls and other instruments.
Analyzed large datasets to identify trends and patterns in customer behaviors.
Implemented randomized sampling techniques for optimized surveys.
Applied loss functions and variance explanation techniques to compare performance metrics.
Modeled predictions with feature selection algorithms.
Leveraged mathematical techniques to develop engineering and scientific solutions.
Devised and deployed predictive models using machine learning algorithms to drive business decisions.
Ran statistical analyses within software to process large datasets.
Education
Masters of Business Administration -
University of Texas of the Permian Basin
Odessa, TX
12.2018
Bachelors of Business Administration -
New Mexico State University
Las Cruces, NM
12.2014
Skills
Emotional Intelligence
Leadership
Adaptability
Collaboration
Results Driven
Communication
Problem Solving
Customer Service
Strong Motivation
Organization Skills
Facilitation
Cultural Awareness
Watetfall, Agile, Lean, Scrum, Kanban
MS Excel, MS Office, MS PowerPoint
Adobe Suite
Graphic Design software
Canva
Learning Management Systems (LMS)
Brightspace
Canvas
Connexus
Anthology Blackboard
Student Information Systems (SIS) PowerSchool, Skyward, JMAC
SAAS, Salesforce, Dropbox, Google Workspace, OneDrive, Slack
Project Management Professional (PMP), PMI, In Progress
Accomplishments
Usea curriculum design and technical skills to create online course in BlackboardLMS.
Uses bid response skills to secured five-year, $63-million-dollar contract.
Uses project management skills to successfully launched two managed public school programs within 2 years, acquiring over 2800 new students.
Uses compliance implementation techniques and operational excellence experience to earn 97% internal review score and 100% site visit remediation score.
Community Service Program Leader II at City of Santa Fe Springs Family and Human ServicesCommunity Service Program Leader II at City of Santa Fe Springs Family and Human Services