Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Lorraine Ortiz

Newburgh,NY

Summary

Logical and insightful HR Generalist with 5 years of experience in leading teams. Proficient in creating, deploying and enforcing procedures, policies, regulations and programs. Driven to maximize performance, workloads, initiative and cost reduction measures. Committed to guiding HR programs focused on propelling business to peak performance.

Overview

9
9
years of professional experience

Work History

Human Resources Generalist

Wineshipping.com LLC
Middletown, NY
03.2023 - 05.2024
  • Organized company events such as team building exercises or holiday parties to foster a positive work environment.
  • Managed payroll processing functions including timekeeping records, deductions and tax withholding calculations.
  • Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
  • Investigated employee complaints or grievances related to workplace issues or violations of policy.
  • Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
  • Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
  • Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
  • Advised managers on effective methods for handling disciplinary actions or terminations when necessary.
  • Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Conducted background checks, reference checks and employment verification.
  • Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.

Talent Acquisition Recruiter/HR Generalist

Orange County Transit
Walden, NY
06.2022 - 02.2023
  • Completed talent acquisition and management for 100+ internal and external placements.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Implemented and supervised orientation procedures for new hires.
  • Provided guidance to management and employees on payroll, FMLA, and benefits.
  • Conducted career fairs,screened resumes, and interviewed applicants to build candidate pipelines and enhance compsny culture.
  • Processed unemployment claims and acted as company representative.
  • Handled on-boarding processes for newly hired employees, which included distribution of all paperwork using ADP and E-Verify.

Army Reserve Administrator

U.S Army Reserves
New Windsor, NY
02.2020 - 02.2022
  • Maintained payroll and benefits for 200+ employees in various locations and diminished financial discrepancies through expert program management.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and supervising management staff of 5 and junior enlisted staff of 170+.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Managed all aspects of administrative and personnel needs of ground supply operations.
  • Proved successful working within tight deadlines and fast paced atmosphere.
  • Delivered feedback to Commander regarding Soldier performance and training needs.
  • Developed and updated spreadsheets and databases to track, analyze, and report on all metrics, performance and discrepancies.
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation for all Solidiers.
  • Managed annual budget by evaluating expenses and setting appropriate budget levels.

Administrative Assistant

Cafe Spice Global Cuisine
New Windsor, NY
08.2015 - 07.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Processed invoices and expenses using Quickbooks to facilitate on-time payment.

Education

Associate of Science - Business Administration And Management

SUNY Orange
Middletown, NY

Skills

  • Employee Onboarding
  • Policy Implementation
  • Records Management
  • Training and mentoring
  • Retention Strategies
  • Payroll Management
  • Cost Reductions
  • Benefits administrator
  • Personnel engagement
  • Employee Relations
  • HRIS applications proficient
  • Team Building

Accomplishments

  • AAM 2021

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Human Resources Generalist

Wineshipping.com LLC
03.2023 - 05.2024

Talent Acquisition Recruiter/HR Generalist

Orange County Transit
06.2022 - 02.2023

Army Reserve Administrator

U.S Army Reserves
02.2020 - 02.2022

Administrative Assistant

Cafe Spice Global Cuisine
08.2015 - 07.2016

Associate of Science - Business Administration And Management

SUNY Orange
Lorraine Ortiz