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Results-driven operations and financial services professional with diverse experience spanning lending/underwriting, mortgage banking, and large-scale manufacturing operations. Proven leader with a track record of managing cross-functional teams, optimizing processes, and driving measurable performance improvements, including increased production output and profitability. Expertise in credit risk assessment, portfolio management, and regulatory compliance, combined with strong capabilities in business analysis, KPI development, and process optimization. Recognized for making sound, data-driven decisions, improving operational efficiency, and building high-performing teams in fast-paced, high-volume environments. Detail-oriented and strategic, with a consistent focus on quality, customer satisfaction, and achieving organizational goals.

 Background includes training and mentoring new underwriters on procedures, policies and strategies for success. Dedicated to improving team productivity and helping each person achieve objectives. Accomplished in reducing risky policies and improving company profitability through strong decision-making, critical thinking and conflict management skills. Keen relationship-builder with excellent communication and organizational skills. Analytical Senior Underwriter with 22 years of underwriting experience steering applications through approval process. 

Detail-oriented and certified professional with over 20 years in underwriting. Known for strong analytical skills and regulatory compliance, contributing to effective loan evaluations and risk assessments across various loan types.

Highly-motivated, hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Desires to take on new challenges, with a very strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Achievements include reducing risk while improving company profits by applying exceptional skills in decision-making, critical thinking and problem-solving. Builds productive relationships, facilitates communication and prioritizes work for optimum productivity.

Lorraine Reynolds

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Sr. Underwriter

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High School Diploma -

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Sr. Underwriter

High School Diploma -

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