Lorraine Rice
Punta Gorda,Florida
Summary
A well-trained occupational therapist with 16 years of experience. Caring and versatile in adapting to diverse needs of clients and settings, developing individualized treatment plans to support and maximize the independence and wellbeing of patients. Professionally provides therapeutic interventions and assessments to variety of patients suffering from varying disorders and social impairments. Focused on using therapeutic approaches to help clients reach their highest potential. My background as a customer service coordinator allows me to be adept at multi-tasking in a fast-paced environment while maintaining a high level of customer satisfaction. Team player with exceptional listening and critical thinking skills as well as highly skilled in handling difficult situations and conflict resolutions.
Overview
20
20
years of professional experience
Work History
Pediatric Occupational Therapist
Rehab 1 Of Charlotte County
08.2021 - Current
- Improved children''s fine motor skills by implementing individualized therapy plans and utilizing evidence-based interventions.
- Strengthened parent involvement in therapy sessions by offering education on techniques to support their child''s development at home.
- Promoted greater independence for children with special needs by teaching self-care tasks such as dressing, eating, and grooming.
- Increased children''s participation in daily activities by addressing sensory processing challenges through tailored sensory integration strategies.
Occupational Therapist
Port Charlotte Rehabilitation Center
2020.03 - 2021.08
- Worked exclusively at the Covid Unit for 1 year providing intense rehabilitation to medically compromised and highly infectious patients.
- Improved patient outcomes by implementing individualized treatment plans and monitoring progress.
- Enhanced patient functionality through evidence-based therapeutic interventions and exercises.
- Collaborated with interdisciplinary team members for comprehensive patient care and optimal results.
- Developed customized home exercise programs, enabling patients to maintain progress outside of therapy sessions.
- Conducted thorough evaluations to assess patient needs, functional limitations, and potential for improvement.
- Provided education to patients and families on coping strategies, adaptive equipment, and safety modifications.
- Led group therapy sessions for improved socialization skills in individuals with cognitive or developmental challenges.
Outpatient Occupational Therapist (part-time)
Rehab 1 Of Charlotte County
04.2014 - 03.2020
- Enhanced patient recovery by developing and implementing customized treatment plans for various diagnoses.
- Collaborated with multidisciplinary teams to provide comprehensive care for patients with diverse needs.
- Improved patient outcomes by conducting thorough evaluations, establishing clear goals, and adjusting treatment approaches as needed.
- Educated patients on occupational therapy strategies, promoting understanding and adherence to prescribed interventions.
- Contributed to a positive clinic environment by maintaining clean, organized treatment spaces and adhering to safety protocols.
- Streamlined documentation processes by consistently completing accurate and timely records of patient progress and billing information.
- Established rapport with patients, fostering trust and open communication throughout the therapeutic process.
Home Health Occupational Therapist
Rehab 1 Of Charlotte County
04.2014 - 03.2020
- Enhanced patient recovery by developing individualized home health occupational therapy plans.
- Improved patients'' quality of life by addressing physical, cognitive, and emotional needs through targeted interventions.
- Increased patient satisfaction with home health services by providing exceptional care and support.
- Collaborated with interdisciplinary teams to create comprehensive treatment plans for optimal patient outcomes.
- Reduced hospital readmissions by effectively managing caseloads and efficiently coordinating care.
- Promoted patient independence through adaptive equipment assessments and recommendations.
- Educated patients and families on proper home safety modifications to reduce fall risks and improve accessibility.
- Conducted thorough evaluations to assess functional limitations, set realistic goals, and develop appropriate intervention strategies.
- Developed strong rapport with patients, fostering trust and open communication throughout the therapeutic process.
Traveling Occupational Therapist
Community Staffing Solutions
09.2012 - 04.2014
- Enhanced patient outcomes by implementing evidence-based interventions and customized treatment plans.
- Collaborated with multidisciplinary teams for comprehensive patient care and improved rehabilitation success rates.
- Increased patient satisfaction by providing empathetic support, clear communication, and timely follow-up consultations.
- Facilitated smooth transitions between clinical settings by coordinating with healthcare professionals and maintaining detailed documentation.
- Streamlined workflow processes within therapy departments by contributing to efficient scheduling, resource management, and collaboration among staff members.
- Educated patients and caregivers on home exercise programs, proper body mechanics, and adaptive equipment usage for safety and injury prevention.
- Consistently met productivity standards while maintaining high-quality patient care through effective time management skills.
- Reduced hospital readmission rates by effectively addressing functional limitations during discharge planning assessments.
- Assisted individuals with diverse diagnoses such as neurological disorders, orthopedic injuries, cognitive impairments, and geriatric conditions.
Pediatric Occupational Therapist
One Life Rehabcare Clinic
07.2010 - 08.2012
- Improved children''s fine motor skills by implementing individualized therapy plans and utilizing evidence-based interventions.
- Promoted greater independence for children with special needs by teaching self-care tasks such as dressing, eating, and grooming.
- Increased children''s participation in daily activities by addressing sensory processing challenges through tailored sensory integration strategies.
- Facilitated improved handwriting skills for students through targeted interventions and adaptive equipment recommendations.
- Strengthened parent involvement in therapy sessions by offering education on techniques to support their child''s development at home.
University Professor
Cebu Doctors' University
06.2007 - 08.2012
- Enhanced student comprehension by incorporating real-world examples and case studies into lectures.
- Collaborated with fellow faculty members to design interdisciplinary courses, fostering a comprehensive understanding of subjects.
- Increased student retention rates by offering additional office hours and one-on-one mentoring sessions.
- Developed innovative teaching methods to adapt to diverse learning styles, resulting in improved student engagement and participation.
- Served on university committees, advocating for faculty interests and promoting academic excellence across all disciplines.
- Mentored junior faculty members, providing guidance on teaching strategies and career advancement opportunities.
- Evaluated curriculum effectiveness by analyzing student feedback and making necessary adjustments for continuous improvement.
- Assisted in program accreditation processes, ensuring compliance with academic standards set forth by governing bodies.
- Contributed to departmental strategic planning efforts, setting goals for growth and innovation within the program offerings.
- Advised students on course selection and degree requirements, guiding them towards timely graduation and successful careers postgraduation.
- Developed new course offerings based on emerging trends in academia or industry demands.
- Leveraged technology to enhance student learning experiences, incorporating multimedia presentations and online discussion forums.
- Supervised graduate students in their research projects, providing guidance and mentorship for successful completion of thesis work.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Worked with dean to assess and evaluate courses and programs in appropriate discipline.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Assessed students' progress and provided feedback to enhance learning.
- Created syllabus and instructional plans for each class session in accord with stated course objectives.
- Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
Customer Service Coordinator
People Support Inc.
06.2004 - 06.2007
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Streamlined communication channels for increased efficiency and better customer service experience.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
- Mentored junior team members, fostering a positive work environment and boosting overall team performance.
- Participated in company-wide initiatives aimed at enhancing the overall customer experience.
- Leveraged strong product knowledge to educate customers about available options and assist them in making informed purchasing decisions.
- Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Science - Occupational Therapy
Velez College
Cebu Philippines04.2004
High School Diploma -
St. Louis High School
Mandaue City Cebu Philippines03.1999
Skills
- Therapeutic Listening
- Parent/Patient Education
- Strength and Endurance Training
- Time Management
- Adaptive Equipment Use
- Individualized Treatment Planning
- Functional Mobility
- Sensory Integration
- Patient Assessment and Intervention
- Clinical Reasoning
- Collaborative Teamwork
- Motor Skills Development
Timeline
Pediatric Occupational Therapist
Rehab 1 Of Charlotte County
08.2021 - Current
Occupational Therapist
Port Charlotte Rehabilitation Center
2020.03 - 2021.08
Outpatient Occupational Therapist (part-time)
Rehab 1 Of Charlotte County
04.2014 - 03.2020
Home Health Occupational Therapist
Rehab 1 Of Charlotte County
04.2014 - 03.2020
Traveling Occupational Therapist
Community Staffing Solutions
09.2012 - 04.2014
Pediatric Occupational Therapist
One Life Rehabcare Clinic
07.2010 - 08.2012
University Professor
Cebu Doctors' University
06.2007 - 08.2012
Customer Service Coordinator
People Support Inc.
06.2004 - 06.2007
Bachelor of Science - Occupational Therapy
Velez College
High School Diploma -
St. Louis High School
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