Lorraine Richmond
City Administrator
Ketchikan,AK
Summary
Organized, dependable, and skilled municipal manager successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrated success learning new fields quickly. History of making substantial impacts with forward-thinking, resourceful and adaptable strategies. Successful at understanding markets, key business decisions and financial operations.
Overview
38
38
years of professional experience
Work History
City Administrator
City Of Saxman
City of Saxman, AK
12.2018 - Current
- Kept municipal operations in compliance with city ordinances, state requirements and federal laws.
- 100% responsible for successful management of municipal services. This includes peace keeping/policing, Fire and EMS, Water Treatment and Distribution, Tourism Enterprise Fund, Seaport Enterprise Fund and Water/Sewer Utility Fund.
- Strong understanding of local, state and federal ordinances and laws including Tribal Government.
- Appointed and managed department heads to maintain smooth operations between different functional areas.
- Fostered climate of collaboration between general public, city administrator and members of city council through social media, news letters and public events, web site.
- Drafted Motions, Resolutions and Ordinances.
- Codified City of Saxman ordinances
- Researched issues, wrote reports and presented findings to city council.
- Maintained department productivity and standards through proactive management of teams and policies.
- Prepared plans for land use, area development, and urban revitalization.
- Co-created annual budget and submitted it to city council for review and approval.
- Fully responsible for implementation of appropriation spending.
- Wrote and implemented financial policies that were in compliance with GASB standards.
- Ability to prepare a professional, 3rd party audit, without findings.
- Assisted in recruiting, hiring and training of team members.
- Implemented long-term growth initiatives by developing economic growth strategies.
- Reduced financial inconsistencies
- Worked with regional leadership to promote City agenda and gain support.
- Re-worked city master plan by contracting with private firm and raising grant money to pay for it.
Interim Tribal Administrator, Recorder
Organized Village Of Saxman, Sovereign Tribe
Organized Village of Saxman, Alaska
07.2021 - Current
- Drafted Ordinances, Resolutions and Motions
- Maintained Council Journal, recorded written documentation of Council meetings, ensured public participation of Council meetings.
- Improved transparency by implementing agenda management software
- Developed and strengthened political partnerships to further agendas.
- Alerted constituents of government actions and programs by way of newsletters, personal appearances at town meetings and individual meetings.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
911 Paramedic, Instructor, Lieutenant
South Tongass Volunteer Fire Department
Ketchikan Gateway Borough, AK
04.2016 - Current
- On call 24 hours for emergency medical response
- Used I Am Responding and Emergency Reporting to accurately document services provided to reduce liability and improve patient care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Trained EMTs in basic life support skills, advanced life support, and critical care theory's and skills.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Maintained compliance with company policies, objectives and communication goals.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Identified appropriate medications, accurately calculating correct dosages.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Critical Care Flight Paramedic
Guardian Flight
Ketchikan, Alaska
11.2016 - 06.2018
- Full responsibility for critical care of ill and injured while in incredible stress environments.
- Maintained availability to respond to base within 20 minutes of dispatch 24 hours, 14 days concurrently.
- Provided visual guidance, navigation and radio communications assistance to pilot.
- Completed 124 continuing education hours each year to maintain relevant knowledge.
- Communicated pertinent patient information and status to hospital staff upon arrival.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
American Heart Association Faculty
SE Regional Emergency Medical Services
Sitka, Alaska
01.2016 - Current
- Facilitated positive learning environment by using enthusiastic and energetic instructional strategies and consistent classroom management.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Course Coordinator, Owner/Operator
Frontier Teach
Saxman, Alaska
04.2015 - Current
- On-contract as a subject matter expert for various BLS and ALS EMS trainings around Alaska.
- Traveled thousand of miles to train rural Alaska Fire Departments.
Emergency Response Paramedic, Supervisor
American Medical Response
Portland, OR
06.2000 - 06.2012
- Served as Lead paramedic and FTO of a 911 first response agency
- Multnomah County is a minimum 60,000 call per year county with progressive ALS protocols, to include, narcotic pain control and RSI on standing order.
- Solely responsible for daily operation of the ambulance to include on-time logon, inventory, maintenance of patient care standards, utilization of a team of responders, and customer care standards
- Demonstrated above average proficiency in taking all ALS and BLS procedures as outlined in NREMT-Paramedic basic skills requirements
- Demonstrated extensive experience in 12 Lead interpretation, IO placement, RSI on standing order, ETCO2 interpretation, and Narcotic pain medication administration on standing order
- Participated in the QA/QI committee
- Served for 1 year in business development, interacting with city councilmen, financial decision makers of large medical corporations, and state representatives
- Assisted company in procuring large financial contracts and MOUs
- Organized and participated in public demonstrations such as Safety Fairs and Rotary Club Speeches
- Organized marketing campaigns
- Taught ACLS, PALS, PHTLS, CPR, and EMT-B as lead instructor and state approved course coordinator, both out of town and locally
- Established curriculum, lesson plans and syllabus
- Maintained 96% first time pass rate for student taking the National Registry Certification Test
- AHA Training Center Coordinator.
EMS Chief
Idanha Detroit Rural Fire Protection District
Detroit, OR
04.2011 - 12.2011
- Approached by the fire board to assist their failing EMS system.
- Implemented crew housing, scheduling, disciplinary process, formal inventory process, and formal billing process.
- Returned their ambulance license to compliant status
- Recruited, and hired a medical director and implemented updated protocols with protocol in-service training for roster members and all incoming new hires
- Assigned new EMS protocols based on a newly instituted training program
- Documented assignment of all orders under new supervising physician
- Recruited, hired, in-serviced, trained, and assigned orders to 40 newly recruited members,
- Recruited/Hired the first ALS members in the district.
- Decreased response time.
- Secured a new construction building, with space for quarters for sleeping members, WiFI, OSHA approved bio-hazard cleaning, community classes, and offices
- Made multiple public appearances at fire board meetings and city council meetings answering questions from town residents and public officials
- Worked closely with the ASA to maintain compliancy records
- Brought the district from an unreliable response rate to 99% response rate
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Implemented new quality assurance and customer service standards.
Education
No Degree - Graduated The Paramedic Program
Riverside School of Health Occupations
Hampton, Virginia05.1999
High School Diploma - undefined
Plattsmouth High School
1993
Skills
- Organizational Leadership
- Municipal Government
- Finance and Accounting Oversight
- Human Resources Oversight
- Employee Motivation and Performance
- Records Organization and Management
- Parliamentary Procedure
- Economic Development
- Policy Development and Enforcement
- Social Perceptiveness
- Integrity and Transparency
- Effective Communicator and Public Speaker
- Intuit QuickBooks
- Business Administration
Affiliations
International Association of Clerks, Alaska; Association of Clerks; Notary Public for Alaska; Paramedic Certification, Alaska
Certification
- Certified Water Treatment and Distribution Operator Lvl 1, Provisional Certification, Alaska
- Certified Personal Management, RUBA Alaska
- Certified Financial Management, RUBA Alaska
- Municipal Ethics Training
- Parliamentary Procedure
Specialized Training
Specific Training in Legal issues, Ethics, Effective Writing, Records Management, Parliamentary Procedure, Financial Management and Budgeting, Human Resources, Advanced Records Management, Water Treatment and Distribution Small Water Systems and Level 1, with advanced training in Personnel Management and Financial Management of a Municipal Utility, Adult Education, Public Information Officer. Various FEMA Incident Command Structure certificates up to ICS 700.
Timeline
Interim Tribal Administrator, Recorder
Organized Village Of Saxman, Sovereign Tribe
07.2021 - Current
City Administrator
City Of Saxman
12.2018 - Current
Critical Care Flight Paramedic
Guardian Flight
11.2016 - 06.2018
911 Paramedic, Instructor, Lieutenant
South Tongass Volunteer Fire Department
04.2016 - Current
American Heart Association Faculty
SE Regional Emergency Medical Services
01.2016 - Current
Course Coordinator, Owner/Operator
Frontier Teach
04.2015 - Current
EMS Chief
Idanha Detroit Rural Fire Protection District
04.2011 - 12.2011
Emergency Response Paramedic, Supervisor
American Medical Response
06.2000 - 06.2012
No Degree - Graduated The Paramedic Program
Riverside School of Health Occupations
High School Diploma - undefined
Plattsmouth High School
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