Lorraine Ruiz
Balchsprings,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections.
Courteous professional with substantial experience in Caregiving industry. Skilled at monitoring client , conducting light housekeeping and providing personal care. Communicative and responsive individual with over 9 years of experience. Results-driven excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
9
9
years of professional experience
Work History
Caregiver Attendant
Agape Home Health
Balch Springs , TX
2015.01 - 2023.08
- Administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Janitorial Worker
Raley Superior Janitorial
Arlington , TX
2022.03 - 2022.08
- Swept hard surface floors using broom or push broom dust mop.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Sanitized break area kitchen counters, tables and sinks.
- Dusted surfaces, ledges, fixtures and furniture.
- Cleaned and sanitized drinking fountains.
- Wiped light switches, switch plates, door knobs, door frames and door jambs.
- Hand-cleaned telephones, door knobs, and remote controls.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Education
Mesquite Academy
2704 Motley Dr. 75150,Mesquite,Tx01.2026
Skills
- Problem Identification
- Patient and Compassionate
- Social Perceptiveness
- Bed Making and Changing
- Attentive to People
- Personal Service
- Laundry Washing, Drying and Ironing
- Meal Planning and Preparation
- Answering Phones setting appointments.
- Using Computer Technology to answer also receive emails.
- Task Prioritization
Timeline
Janitorial Worker
Raley Superior Janitorial
2022.03 - 2022.08
Caregiver Attendant
Agape Home Health
2015.01 - 2023.08
Mesquite Academy
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