Lorraine Steele, BSN RN
Gansevoort
Summary
Clinical Registered Nurse with 38 years of experience and background in Med-Surg and Emergency/Urgent Care nursing care. Focused on clinical knowledge, decision-making skills and performance standards. Eager to bring talent and expertise to growing department.
Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical team. Skilled at admitting patients, managing patient services, providing thorough reports, and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Clinical Coordinator
Saratoga Hospital-Adirondack Urgent Care
01.2020 - Current
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Maintained strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Coordinated, monitored, assigned, and documented patient and clinical care activities. Worked as a staff nurse.
- Collaborated with office manager to maintain daily operations.
- Assisted with maintaining effective communication with staff, physicians and community organizations to promote high quality patient care.
- Assisted with recruiting, hiring and training all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ordered all urgent care supplies and kept check on inventory levels.
- Assisted with community awareness to increase awareness and access to urgent care services, strengthening community relations.
Staff Nurse
Glens Falls Hospital
10.1999 - Current
- Administered medications via oral, IV, PT and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
- Cross-trained to the Behavioral Health Unit and The Emergency Room. I worked as the night shift Resource Nurse assisting the Nursing Supervisor. I assisted staff with IV insertions, NG Tube placement and admissions. I went to all codes in the hospital to assist staff. I was trained on the Pediatric, Telemetry, Surgical, Oncology and Med-Surg units.
Clinical Coordinator
Saratoga Hospital Medical Group-Mechanicville
02.2009 - 12.2019
- Collaborated with office manager to maintain daily operations.
- Established and maintained effective communication with staff, and physicians to promote high quality patient care.
- Maintained medication sample closet and kept check on inventory levels.
- Oversaw compliance with healthcare regulations, ensuring clinic exceeded standards during audits.
- Enhanced team performance by conducting regular performance reviews and providing targeted feedback and training.
Staff Nurse
Saratoga Hospital-Wilton Medical Arts Urgent Care
02.2009 - 01.2018
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Conducted telephone triage to patient, family and significant others using nursing judgment according to protocol.
- Managed patients with multiple chronic health conditions, acute episodes of care and behavioral health challenges while promoting and supporting prevention and wellness.
- Streamlined the triage process to prioritize urgent cases and allocate resources effectively for optimal patient outcomes.
Registered Nurse, Emergency Department
Malta Med Emergent Care
05.2013 - 03.2017
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Educated family members and caregivers on patient care instructions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Improved patient satisfaction by providing empathetic care and clear communication during treatment.
- Enhanced patient outcomes by delivering prompt and accurate care in life-threatening situations.
- Reduced patient wait times with efficient triage processes.
Registered Nurse, Medical-Surgical and Orthopedic
Saratoga Hospital C3 And D3
02.2009 - 02.2013
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Visiting Registered Nurse
Eddy VNA
09.1992 - 06.1999
- Staff RN on the Albany County Team.
- Started the Nursing Coordinator job at Albany Memorial Hospital with the partnership with the Eddy VNA and Eddy Cohoes Rehabilitation Center.
- Set up discharge coordination with the Eddy VNA for patients requiring home care services.
- Assessed patients who qualified for rehabilitation at Eddy Cohoes Rehab Center. Completed all paperwork needed for approval.
- Established trust with patients and their families, fostering a supportive environment conducive to healing.
- Maintained up-to-date knowledge of industry best practices, standards, and regulations to ensure delivery of the highest quality of care possible.
- Assessed, monitored and documented patient progress, symptoms and vital signs, reporting any concerns to assigned doctor.
- Educated patients on self-care techniques such as proper nutrition, mobility assistance devices usage, and medication management for increased independence at home.
Registered Nurse, Oncology
Albany Medical Center Hospital-E5
09.1988 - 05.1992
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Registered Nurse, Trauma Center
Albany Medical Center Hospital-E4
06.1986 - 09.1988
- Expedited critical decision making through precise communication with physicians regarding patients'' conditions, changes, and response to treatment.
- Developed proficiency in various electronic health record systems for efficient documentation and seamless information sharing among healthcare team members.
- Collaborated with interdisciplinary teams for effective care planning and execution, resulting in better patient experiences.
- Educated patients and families on injury prevention, self-care, and medication management to encourage successful recoveries.
- Continuously expanded knowledge of trauma care through participation in professional organizations, conferences, seminars, and relevant certification programs.
- Delivered exceptional pain management by assessing individual needs and administering medications according to prescribed protocols while carefully monitoring side effects or adverse reactions.
- Demonstrated adaptability under pressure when managing multiple patients simultaneously during high-acuity situations or periods of increased workload in the trauma center environment.
- Enhanced patient safety through diligent monitoring and accurate documentation of vital signs, lab results, and medical history.
- Improved patient outcomes by providing high-quality trauma care and timely interventions.
Education
Bachelor of Science - Nursing
Maria College of Albany
Albany, NYSkills
- Staff Scheduling
- Clinical Leadership
- Clinical Documentation
- Developing training programs
- Clinical Supervision
- Patient Care
- HIPAA Compliance
- Patient Education
- Patient Health Education
- Direct Patient Care
Certification
ACLS, PALS, BLS
Timeline
Clinical Coordinator
Saratoga Hospital-Adirondack Urgent Care
01.2020 - Current
Registered Nurse, Emergency Department
Malta Med Emergent Care
05.2013 - 03.2017
Clinical Coordinator
Saratoga Hospital Medical Group-Mechanicville
02.2009 - 12.2019
Staff Nurse
Saratoga Hospital-Wilton Medical Arts Urgent Care
02.2009 - 01.2018
Registered Nurse, Medical-Surgical and Orthopedic
Saratoga Hospital C3 And D3
02.2009 - 02.2013
Staff Nurse
Glens Falls Hospital
10.1999 - Current
Visiting Registered Nurse
Eddy VNA
09.1992 - 06.1999
Registered Nurse, Oncology
Albany Medical Center Hospital-E5
09.1988 - 05.1992
Registered Nurse, Trauma Center
Albany Medical Center Hospital-E4
06.1986 - 09.1988
Bachelor of Science - Nursing
Maria College of Albany
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