Lorraine Travis
Laurel,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Stock Associate/Gas Station Attendant
Weis Markets Inc
Laurel, MD
07.2017 - 09.2023
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Maintained effective team member communication.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Stock Associate
Toys"R"Us
Columbia, MD
10.2014 - 07.2018
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Processed and packaged stock items for customer purchases.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Stocked shelves to match planogram images and instructions.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Noted unsafe components inside packages and discussed concerns with supervisors.
Education
No Degree - Human Resources Management
University of Maryland Global Campus
Adelphia, MD05.2025
Skills
- Customer Transactions
- Billing and Payment Processing
- Customer Loyalty
- Restroom Cleaning
- Customer Needs Assessments
- Pump Troubleshooting
Timeline
Stock Associate/Gas Station Attendant
Weis Markets Inc
07.2017 - 09.2023
Stock Associate
Toys"R"Us
10.2014 - 07.2018
No Degree - Human Resources Management
University of Maryland Global Campus