Lorraine Willliams
Brooklyn,NY
Summary
Dynamic Program Assistant with a proven track record at Cases, excelling in event coordination and program administration. Demonstrated ability to enhance team productivity and participant satisfaction through creative problem-solving and effective multitasking. Skilled in data entry and fostering teamwork, significantly optimizing operational efficiency and budget management. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
11
11
years of professional experience
Work History
Program Assistant
Cases
2013.09 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of [Type] program and associated activities.
- Supported the development of new programs through thorough research and analysis of industry trends.
- Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
- Strengthened communication between team members by establishing clear channels for information sharing.
- Monitored program budgets to track expenses and highlight areas for financial optimization.
- Improved participant satisfaction with program offerings by conducting surveys and implementing feedback.
- Negotiated with vendors to secure cost-effective services for program events, maximizing budget efficiency.
- Enhanced team productivity by organizing efficient filing systems and workflow procedures.
Education
High School Diploma -
Samuel J Tilden
Brooklyn, NY01.1993
Skills
- Teamwork and Collaboration
- Multitasking and Organization
- Data Entry
- Scheduling Management
- Creative Problem-Solving
- Staff Support
- Administrative Support
- Valid Driver's License
- Activity Planning
- Program Administration
- Driven and Outgoing
- Event Coordination
- Event Planning
- Calendar Management
- Multiple Priorities Management
- Travel Coordination
- Remote Working Experience
Timeline
Program Assistant
Cases
2013.09 - Current
High School Diploma -
Samuel J Tilden
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