Lorraine Fadzai Govera
Harare
Summary
A driven professional with background in structured training programs and hands-on experience in industry-relevant tasks. Known for reliability in team settings and flexibility in adapting to changing demands. Proficient in key operational processes and effective communication.
Overview
7
7
years of professional experience
Work History
Data Analytics & Actuarial Services Trainee
FBC Holdings Ltd
02.2025 - Current
- Enhanced communication skills through frequent interactions with colleagues, supervisors, and clients across various departments.
- Came up with new ideas and improvements, which were discussed with senior employers.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed during the trainee program.
- Improved problem-solving abilities by actively engaging in brainstorming sessions and contributing to solution development.
- Performed quantitative analysis using Power BI to contribute to performance reports for group subsidiaries.
- Machine Learning and AI tools utilized to analyze big data.
- Prepared strategy documents for the group's new target market.
Loans and Advances Clerk
Lekka Microfinance
07.2024 - 02.2025
- Customer Relationship Management: Established and maintained strong relationships with clients, providing financial advice and guidance, which improved customer satisfaction and retention rates
- Financial Reporting: Prepared detailed reports on loan performance, delinquencies, and market trends, presenting findings to senior management for strategic decision-making
- Collaboration with Cross-Functional Teams: Worked closely with credit analysts, underwriters, and compliance officers to streamline loan processing and enhance operational efficiency
- Financial Analysis: Conducted thorough assessments of loan applications, evaluating creditworthiness and financial stability to make informed lending decisions
- Loan Portfolio Management: Monitored and managed a diverse loan portfolio, tracking performance metrics to ensure compliance with lending policies and regulations.
Business Development Executive
Techies Infotech
10.2022 - 03.2023
- Client Engagement: Set out customer acquisition campaigns through social media
- Market Research: Demonstrated business research acumen in carrying out market entry research for clients wishing to bring their business into the UAE.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
Actuarial Services and Data Analytics Intern
FBC Holdings Ltd
03.2020 - 03.2021
- Data Preparation: Performed thorough data cleaning activities using pivot tables on raw data contributing to improvements on the data quality
- Data Analysis: Performed in depth analysis on operational data of various business lines such as banking and insurance
- Statistical Computing: Demonstrated computational literacy through the application of R programming within the data analytics department.
Actuarial Intern
AON Minerva
07.2018 - 09.2018
- Asset Liability Management: Assisting with reserving activities for pension funds, including data gathering, analysis, and supporting documentation under the guidance of senior actuaries
- Research Skills: Demonstrated passion for economic and business research through assisting the chief actuary in agricultural micro insurance product development project.
Education
Associateship Exams Ongoing - Actuarial Science
Institute And Faculty of Actuaries (UK)
London, United KingdomMaster of Science - Accounting And Finance
Middlesex University London
Dubai03-2024
Bachelor of Science - Actuarial Science
University of Zimbabwe
Harare, Zimbabwe12-2022
Skills
- Microsoft Office
- Time management
- Teamwork and collaboration
- STATA Expert
- Problem-solving
- Customer relationship management
- Proficient in R and Python
- Data analysis
- Relationship building
- Research presentation
- Upselling strategies
References
REFERENCES Available upon request
Languages
English
Native language
English
Proficient
C2
Timeline
Data Analytics & Actuarial Services Trainee
FBC Holdings Ltd
02.2025 - Current
Loans and Advances Clerk
Lekka Microfinance
07.2024 - 02.2025
Business Development Executive
Techies Infotech
10.2022 - 03.2023
Actuarial Services and Data Analytics Intern
FBC Holdings Ltd
03.2020 - 03.2021
Actuarial Intern
AON Minerva
07.2018 - 09.2018
Associateship Exams Ongoing - Actuarial Science
Institute And Faculty of Actuaries (UK)
Master of Science - Accounting And Finance
Middlesex University London
Bachelor of Science - Actuarial Science
University of Zimbabwe
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