Lorraine Sellner
East Gull Lake,MN
Summary
Compassionate Behavioral Health Professional with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Intensive Transitions Lead WOOC
State of Minnesota
Current - Current
- Duties included- Conceptualize, design, and carry out transition plans for people in Minnesota Hospital Systems
- Act as the Community Supports Administration Policy Lead to develop, implement and monitor the transition of people from hospitals with Minnesota Hospitals, Providers and Patients and their families
- Prepare reports, presentations, or visual displays of research, analysis, or measurement efforts to both technical and non‐technical audiences including DHS management and staff, health plans, providers, community groups, and professional associations
- Lead and coordinate the activities and tasks of a stakeholder group in developing, implementing, and monitoring the transition of patients from hospitals, as DHS representative
- Providing expertise in clinical analysis, outreach to providers and families as well as evaluating service delivery models in Behavioural Health
- This position includes cross divisional collaboration and community facing partnerships.
Mental Health Program Consultant for Y-ACT/IRMHS Programs
State of Minnesota
Current - Current
- Acting on behalf of the Behavioral Health Division this position provides technical assistance, policy development and grant management through the RFP process for Children and Adolescent programs in Minnesota
- Service delivery designs in the areas of mental health, substance abuse and community based care
- Collecting and analyzing data for clinical appropriateness and annual reports
- Leading statewide communication and statutory updates
- Providing technical assistance to providers and for internal and external stakeholders
- Use of clinical assessment when reviewing clinical documentation during site reviews
Treatment Director/Administrator
State of Minnesota
02.2017 - 10.2024
- Directed and supervised residential MICD treatment program that specializes in TBI, SMI, chemically dependent and Mentally Ill and Dangerous clientele
- Developing curriculum and training 32+ staff
- Analyzed, developed, and reviewed policies
- Reviewing and investigating incidents related to maltreatment
- Knowledge of Minnesota waivers and Medicaid programs
- Six Sigma trained- process redesign
- Clinically skilled with working with mandated clients with trauma informed treatment and managing behaviors
- Expanded the range of available services at the facility by developing new programming based on emerging needs within the community.
- Implemented quality assurance measures to track program success and address any identified concerns promptly.
- Conducted regular reviews of program effectiveness to identify areas for improvement and implement necessary changes.
- Collaborated with external agencies to develop comprehensive care plans for patients with co-occurring disorders.
- Enhanced patient outcomes by implementing evidence-based treatment plans and monitoring progress.
- Oversaw facility operations, including budget management and resource allocation, ensuring efficient use of resources while maintaining high-quality services.
- Served as a liaison between the treatment facility and community partners, forging strong relationships that benefited clients'' recovery efforts.
- Managed a multidisciplinary team of therapists, ensuring consistent and high-quality care for all patients.
- Established strong rapport with clients and families, fostering trust and open communication.
- Ensured compliance with all state and federal regulations, maintaining all required licenses and certifications.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Spearheaded and implemented new projects to expand scope of engagement.
Psychologist 1
State of Minnesota
05.2014 - 02.2017
- Served in a leadership position within our MSHS management team
- Provided crisis intervention services when necessary, de-escalating situations and connecting individuals with appropriate resources for ongoing support.
- These duties include directing daily assignments, scheduling, coaching practitioners with writing effective treatment plans, answering clinical questions to include on call crisis management, problem solving scheduling and providing servant leadership with my coworkers to promote a strong working team
- Minnesota Specialty Health Services provide services in a 16-bed treatment facility for those folks who have SPMI, TBI and chemical dependency
- Interviewed, observed, and surveyed patients to gain necessary information for psychological diagnosis.
- Managed caseload of individual clients, couples, and family therapy sessions.
- Developed customized treatment plans for clients, addressing their unique psychological needs and goals.
- Facilitated psychoeducational workshops for patients and families, increasing understanding of mental health issues and available resources.
- Implemented cognitive-behavioral techniques tailored towards each client''s specific symptomatology while monitoring progress throughout treatment duration.
- Enhanced patient well-being through the integration of mindfulness-based interventions and relaxation techniques into therapeutic sessions.
- Improved patient outcomes by utilizing evidence-based therapeutic approaches in individual and group therapy sessions.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Led group therapy sessions focusing on specific topics such as stress management, coping skills development, or relationship building techniques for improved interpersonal functioning.
- Enhanced interdisciplinary collaboration with psychiatrists, social workers, and other mental health professionals to ensure comprehensive care for clients.
Mental Health Practitioner/Case Manager
Northern Pines Mental Health Center
08.2010 - 05.2014
- Implemented crisis intervention strategies when necessary, ensuring client safety and appropriate support services.
- I was appointed to train new staff, to create systems process for paperwork, I developed staffing schedules for the 5 county area client assignments, and I served on the Quality Assurance Team.
- Tailored therapeutic approaches based on individualized needs assessment conducted during initial consultation sessions.
- Developed and administered patient treatment plans for patients.
- Enhanced patient well-being by providing comprehensive mental health assessments and developing individualized treatment plans.
Supervisor
Lutheran Social Service of Minnesota
10.2008 - 08.2010
- I handled and resolved all performance evaluations, staffing concerns and conflicts
- I was responsible for hiring, interviewing, and training new hires
- I personally developed and conducted monthly training for up to 65 staff that included written material, Power point presentations and then interactive dialogue.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
Education
Masters in clinical Christian Counseling -
Colorado Seminary
Colorado12.2012
Bachelor of Art in Christian Counseling -
Northwestern College
Roseville, MN12.2010
Master of Arts in Addiction Counseling -
Ottawa University
Surprise, Arizona01.2018
Skills
- Quality Assurance (7 years)
- Project Management (5 years)
- Individual / Group Counseling (14 years)
- Supervisory (8 years)
- Addiction Counseling
- Case management (9 years)
- Curriculum Development
- Six Sigma
- Quality Improvement
- Utilization review
- Interdisciplinary Collaboration
- Healthcare Policy
- Clinical Assessments
- Progress Monitoring
- Abuse and Neglect Investigation
- Crisis Response
Certification
- Licensed Professional Counselor (LPCC)
- Licensed Clinical Pastoral Counselor
Additionalinformation - Activities
- Mental Health Professional for the Crow Wing County DWI Treatment Court
- Board member of Star Lake Wilderness Camp in Pequot Lakes, MN
- Member of the Legacy Chorale
Degree
MA
Personal Information
License: LPCC
Timeline
Intensive Transitions Lead WOOC
State of Minnesota
Current - Current
Mental Health Program Consultant for Y-ACT/IRMHS Programs
State of Minnesota
Current - Current
Treatment Director/Administrator
State of Minnesota
02.2017 - 10.2024
Psychologist 1
State of Minnesota
05.2014 - 02.2017
Mental Health Practitioner/Case Manager
Northern Pines Mental Health Center
08.2010 - 05.2014
Supervisor
Lutheran Social Service of Minnesota
10.2008 - 08.2010
Masters in clinical Christian Counseling -
Colorado Seminary
Bachelor of Art in Christian Counseling -
Northwestern College
Master of Arts in Addiction Counseling -
Ottawa University
- Licensed Professional Counselor (LPCC)
- Licensed Clinical Pastoral Counselor
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