Lorre Levy
Phoenix,AZ
Summary
Organized Analyst with strong knowledge of Prescription Benefit Manager (PBM) reporting and metric tracking.
Experienced with Medicare Part D Grievance regulatory compliance and audit expectations acquired across 5 years of industry experience.
Highly adept with in-depth analysis and creative problem solving to troubleshoot data integrity issues.
Known for applying technical skills to achieve continuous improvement and facilitate productivity.
Dependable candidate successful at managing multiple priorities and demonstrating willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Reporting Analyst
CVS Health
Scottsdale, AZ
03.2018 - Current
- Gather, research and analyze Medicare Part reports for Prescription Benefit Manager (PBM).
- Troubleshoot and problem solve data integrity issues.
- Maintain ongoing schedule and documentation for all reporting procedures.
- Continuously assess current reporting techniques and develop improvements to boost accuracy.
- Enhance data integrity by applying meticulous attention to detail when reviewing and analyzing data maintenance processes.
- Use MHK, HPMS, Excel and Access to generate required reports and optimize query creation.
- Automated multiple reporting processes (15+), resulting in 60% productivity increase while improving data accuracy.
- Maintain ongoing schedule and documentation for all reporting procedures.
- Review and analyze systems functions and reporting processes for accuracy.
- Pull data, analyze, and perform quality assurance checks for audit universes. (Created quality control checklist to evaluate and improve data integrity)
- Prepare ad hoc reporting in alignment with stakeholder and client needs.
- Improved existing reporting by researching data sources, compiling data and designing output; also collaborated with multiple teams across organization and at multiple levels to better meet stakeholder and client needs.
- Review and edit work instruction documentation to aid in staff development and training.
- Manage design, data migration, document management, process improvement, testing and user access administration for SharePoint document library.
- Centralized documentation libraries to increase version control and shorten update deployment turnaround time (TAT).
Print Validation Production Services Specialist
CVS Caremark
Scottsdale, AZ
11.2017 - 02.2018
- Supported Member Communication Organization (MCO) for PBM, providing contingent support during peak workload periods. (Also worked there August 2016 - March 2017)
- Performed quality assurance and quality control (QA/QC) reviews of Medicare Part D print vendor job proofs in fast-paced, deadline-driven environment.
- Validated programming and plan-specific details to confirm data integrity with focus on accuracy, client-specific plan design details. and regulatory compliance.
- Worked flexible hours; night, weekend, and holiday shifts.
Beneficiary Communications Analyst
CVS Caremark
Scottsdale, AZ
05.2017 - 10.2017
- Proofed PBM beneficiary communications documents in English and Spanish in preparation for Annual Enrollment Period (AEP).
- Reviewed changes and tested document templates and press proofs with emphasis on accuracy and adherence to business, regulatory, and client-specific design requirements.
- Assigned document testing tasks to team and tracked progress to ensure on-time delivery.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Created and tested tools to automate routine tasks;: increased productivity by 40%.
- Delivered team training and reference tools to aid in smooth implementation of new processes.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Lead Editor and Owner
Excelle Communications
Phoenix, AZ
01.2015 - 08.2017
- Prepared, rewrote and edited pieces to improve readability and impact.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
- Determined readiness of written pieces, made changes and approved final versions for publication.
- Developed in-house style guides for clients.
- (Also offered these services on part-time basis through Dec 2021)
Technical Editor
Stantec Consulting
Tempe, AZ
12.2010 - 08.2014
- Edited engineering, design, and construction project deliverables (including compiling revisions and version tracking), quality checked (to meet internal and client-specific standards and format requirements) and issued to clients.
- Oversaw document control and document management of all project documents, design drawings, specifications, and supporting materials (from kickoff through closeout) to comply with ISO 9001 standards.
- Attended project update meetings, taking notes and issuing minutes to team and clients.
- Wrote, prepared, and submitted marketing proposals and vendor qualification surveys in response to RFPs.
- Collaborated with multidisciplinary team of SMEs at all levels of organization to coordinate input, document reviews and revisions (using Word, Excel, Project, Visio, Acrobat Pro).
- Designed and maintained QA/QC checklist to ensure complete and accurate deliverables prior to issuing to client.
- Trained technical editors and other team members on QA/QC and other internal processes.
- Wrote and published "Welcome" messages and bios for new team members.
- Conducted meetings including new employee orientation to help team members understand benefits.
- Designed recruiting tracker (prospect to new hire) utilized by senior management during rapid growth cycle.
Procurement Manager
Creative Touch Interiors
Phoenix , AZ
01.2005 - 07.2008
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price, and delivery.
- Assessed areas of service concern and developed improvement plans.
- Analyzed spend and usage trends; created ad hoc reports.
- Led shift from paper-based price lists and material catalogs to real-time electronic access for three departments: increased estimate accuracy and improved productivity by 30%.
- Key team member of SAP implementation project.
Education
MBA - Business / Technology Management
University of Phoenix
PhoenixBachelor of Arts - Journalism
Indiana University
Bloomington, INSkills
- Organizational Systems & Process Automation
- Procedure & Training Documentation
- Document Library Maintenance
- Templates & Forms Creation
- Root Cause Analysis & Creative Problem Solving
- Report Generation & Analysis
- Advanced MS Office Suite
- Audit Support
- Proposal & Presentation Preparation
- Proofreading & Editing Expertise
- Business & Data Analysis
- Proposal & Presentation Preparation
- Proofreading & Editing Expertise
- Business & Data Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Reporting Analyst
CVS Health
03.2018 - Current
Print Validation Production Services Specialist
CVS Caremark
11.2017 - 02.2018
Beneficiary Communications Analyst
CVS Caremark
05.2017 - 10.2017
Lead Editor and Owner
Excelle Communications
01.2015 - 08.2017
Technical Editor
Stantec Consulting
12.2010 - 08.2014
Procurement Manager
Creative Touch Interiors
01.2005 - 07.2008
MBA - Business / Technology Management
University of Phoenix
Bachelor of Arts - Journalism
Indiana University
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