Lorre Lowry
Tampa,FL
Summary
Versatile and dedicated, with a proven track record at Tampa Hard Rock Casino, I excel in maintaining high standards of cleanliness and customer satisfaction. Skilled in efficient cleaning techniques and adept at problem-solving, I consistently enhance environments and service quality. My collaborative approach and ability to multitask have significantly improved team performance and client approval.
Professional with high standards and strong background in maintaining cleanliness and hygiene. Known for reliable and thorough cleaning practices, contributing to healthier environment. Team-oriented with focus on collaboration and adaptability to meet changing needs. Skilled in using cleaning tools and following safety procedures.
Overview
13
13
years of professional experience
Work History
Public Space(cleaner)
Tampa Hard Rock Casino
03.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
Contruction Clean up
ERD Drywall Contruction
08.2022 - Current
- Assisted in training new hires on proper cleaning techniques, helping them quickly acclimate to the team and achieve a high level of performance.
- Managed waste disposal processes responsibly, adhering to environmental regulations and minimizing ecological impact.
- Promoted a safe work environment by properly disposing of hazardous materials according to established guidelines.
- Reduced cross-contamination risks with thorough sanitization of equipment and surfaces in the workspace.
- Demonstrated attention to detail while inspecting work areas for potential hazards or additional cleaning needs.
- Ensured timely completion of tasks by efficiently managing multiple cleaning assignments simultaneously.
Commercial and Residential Cleaner
Ronni Cleaning Service
01.2012 - 12.2023
- Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Achieved high levels of cleanliness by staying up-to-date on industry best practices and applying them consistently across various settings.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
Customer Service Representative
USAA Federal Savings Bank
03.2021 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Evs Housekeeping
Spotsylvania Hospital
10.2017 - 12.2019
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned elevators, glass, and planters in public areas.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Education
No Degree -
James River High School
Richmond, VA01-2026
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Team collaboration
- Problem-solving
- Efficient cleaning techniques
- Multitasking and organization
Timeline
Public Space(cleaner)
Tampa Hard Rock Casino
03.2024 - Current
Contruction Clean up
ERD Drywall Contruction
08.2022 - Current
Customer Service Representative
USAA Federal Savings Bank
03.2021 - 06.2022
Evs Housekeeping
Spotsylvania Hospital
10.2017 - 12.2019
Commercial and Residential Cleaner
Ronni Cleaning Service
01.2012 - 12.2023
No Degree -
James River High School
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