Lorrelaine Duran

• Educated patients on treatment plans and post-operative care to improve dental health knowledge.
• Collaborated with dental hygienists and dentists to facilitate effective patient care.
• Acquired bitewing, periapical, panoramic, and occlusal X-rays for dentist review.
• Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

• Educated customers on special pricing opportunities and company offerings.
• Documented customer interactions to track requests, issues, and resolutions.
• Cultivated strong client relationships through personalized service and support.
• Served as vault custodian, ensuring secure management of sensitive information.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered inbound calls, chats and emails to facilitate customer service.
• Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.

Heartsaver CPR AED