Lorrell Dedman
Jacksonville,FL
Summary
High-energy Manager bringing extensive experience in retail and restaurant settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Belief is that it starts with the staff and ends with a quality product and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Project Manager
Krystal Klean / Kept Companies
04.2022 - Current
- Oversee up to 20 plus employees
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Project Manager
Lucky Seven LLC
02.2020 - 04.2022
- In charge of site organization and safety for 3 different work crews
- Oversaw personnel safety and efforts at work site.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
Store Manager
Family Dollar
08.2015 - 01.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Store Manager
Ruby Tuesday
04.2011 - 01.2015
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Kitchen Manager
Corky Bell's Seafood And Steak
03.2009 - 02.2011
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Education
Associate of Science - Hospitality Administration And Management
Florida State College At Jacksonville
Jacksonville, FL03.2025
High School Diploma -
Highland Highschool
Palmdale, CA06.1997
Skills
- Vast knowledge of companies products and services
- Effective Communication
- Empathy and Emotional Intelligence
- Conflict Resolution and Problem Solving
- Community Engagement and Social Responsibility
- Proficient Coaching and Guidance
- Excel in High Pressure and Multi Tasking Situations
- Undivided Attention to Detail
- Belief in Execution
- Passionate for Ideal Workplace Environment
Accomplishments
- Supervised team of 40 plus staff members.
- Taken multiple stores with shrink and customer satisfaction issues and converted them above and beyond company standards
- Attended several management training seminars
Timeline
Project Manager
Krystal Klean / Kept Companies
04.2022 - Current
Project Manager
Lucky Seven LLC
02.2020 - 04.2022
Store Manager
Family Dollar
08.2015 - 01.2020
Assistant Store Manager
Ruby Tuesday
04.2011 - 01.2015
Kitchen Manager
Corky Bell's Seafood And Steak
03.2009 - 02.2011
Associate of Science - Hospitality Administration And Management
Florida State College At Jacksonville
High School Diploma -
Highland Highschool
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