Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic
Lorren Kezmoh

Lorren Kezmoh

Pittsburgh,PA

Summary

Dynamic community engagement and environmental education professional with extensive experience in budget management, event coordination, stakeholder engagement, and performance monitoring, resulting in enhanced program offerings and community partnerships. Known for developing and promoting engaging programs, executing large-scale events, consistently fostering positive community relationships, and achieving high participant satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Fishing Program Manager

Venture Outdoors
Pittsburgh, Pennsylvania
08.2024 - Current
  • Manage Venture Outdoors' youth and community fishing programs, fishing equipment loaner program, and Pittsburgh First Catch Program, supported by the Pennsylvania Fish & Boat Commission, through the Richard King Mellon Foundation.
  • Manage an annual program operating budget exceeding $250,000.
  • Coordinate program logistics for aquatic recreation-oriented outdoor activities and events.
  • Manage participant registration and communication for all programs.
  • Develop novel program materials and resources for staff and participants.
  • Collaborate with community partners to develop and enhance program offerings.
  • Interview and hire prospective employees, onboard new hires, and schedule employees.
  • Produce thorough, accurate, and timely reports for program stakeholders and board members.
  • Negotiate contracts and agreements with vendors and suppliers.
  • Control expenditures and report monthly actual performance.
  • Review customer feedback on a regular basis in order to identify potential areas for improvement in service delivery.

Manager of STEM Events & Competitions

Carnegie Science Center
Pittsburgh, Pennsylvania
10.2021 - 07.2024
  • Managed all large-scale STEM events and competitions offered by the Science Center for middle and high school students and their families.
  • Managed an annual program operating budget of over $175,000.
  • Managed daily operations of all on-site STEM events and educational programs for visitors.
  • Oversaw visitor engagement activities during events and competitions, enhancing the overall experience at the Science Center.
  • Implemented safety protocols and ensured compliance with organization regulations and standards.
  • Collaborated with cross-functional teams to plan special events and programs.
  • Evaluated visitor feedback to refine programming and improve service quality.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Recruited and hired qualified candidates to fill open positions.
  • Maintained up-to-date records of employee attendance, payroll information, and vacation requests.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

STEM Events & Competitions Coordinator

Carnegie Science Center
Pittsburgh, Pennsylvania
07.2018 - 10.2021
  • Coordinated and recruited outside groups and organizations to participate in large-scale STEM events and competitions.
  • Fostered partnerships with external organizations that were interested in collaborating with the Carnegie Science Center to develop novel STEM programs for students throughout Western Pennsylvania, and beyond.
  • Coordinated educational programs and events for diverse audiences.
  • Managed logistics for external exhibits and demonstrations during STEM events and competitions.
  • Organized community outreach efforts to promote science education and awareness.

Funeral Assistant

Beinhauer Family Funeral Homes
Pittsburgh, Pennsylvania
03.2018 - 04.2020
  • Assisted families with funeral service arrangements and provided compassionate support.
  • Maintained cleanliness and organization of funeral home facilities and equipment.
  • Operated transportation vehicles for transporting deceased to funeral home.
  • Managed inventory of supplies needed for services and maintained stock levels.
  • Answered phones in a professional manner while providing information about available services.
  • Greeted guests at the door and provided directions when needed.
  • Prepared documents for legal requirements related to burials or cremations.
  • Arranged flowers according to customer specifications.
  • Prepared memorial materials, including service programs, and signage.

Manager of Community Engagement

Humane Animal Rescue of Pittsburgh
Pittsburgh, Pennsylvania
05.2016 - 07.2018
  • Scheduled and oversaw all off-site event logistics, and directly engaged with the community about the services and programs offered by HARP.
  • Oversaw all volunteer and staff involvement at off-site events.
  • Solicited donations for the organization, screened and processed animal adoptions, and tended to the immediate needs of all animals taken off-site for events and programs.
  • Assisted with ambassador animal daily care, training sessions, and enrichment.
  • Developed community outreach strategies to promote animal welfare initiatives.
  • Engaged local businesses to foster partnerships supporting shelter activities.
  • Managed social media campaigns to raise awareness for adoption events.
  • Led educational workshops, school presentations, and summer camps on responsible pet ownership and animal care.
  • Organized fundraising events to support shelter and wildlife center operations and resources.
  • Recruited volunteers and interns who could assist with outreach efforts.
  • Responded promptly to inquiries from members of the public regarding our work.
  • Collaborated with external partners such as government agencies, nonprofits, businesses, universities to identify areas of mutual interest for collaboration.
  • Organized and facilitated events, workshops, and volunteer activities to foster relationships with local stakeholders.
  • Coordinated with internal departments to create content for newsletters, press releases, social media campaigns, and other outreach materials.
  • Coordinated positive media interviews and events sponsorships.

Science Education & Research Outreach Coordinator

Phipps Conservatory and Botanical Gardens
Pittsburgh, Pennsylvania
03.2015 - 06.2016
  • Oversaw and coordinated all science engagement programming, including the Botany in Action Grant-in-Aid of Graduate Research, Science Communication Fellowship, ‘Meet a Scientist’ public program, BioBlitz Family Fun Festival, National Living Laboratory partnership with Carnegie Mellon University, and Portal to the Public Network affiliation.
  • Established and authored the bioPGH blog series, and researched and edited all written content.
  • Organized and hosted the Conservatory's first-ever BioBlitz Family Fun Festival.
  • Created promotional materials highlighting programs and events for community distribution.
  • Facilitated workshops to enhance science communication practices among undergraduate and graduate students.
  • Monitored social media channels to promote events and engage with the audience effectively.
  • Fostered community outreach by coordinating rapport-building events to liaise with community members.
  • Participated in planning meetings with internal teams regarding upcoming outreach initiatives.
  • Drafted grant proposals seeking funding for various projects related to science communication and education efforts.

Survey Research Interviewer

University of Pittsburgh
Pittsburgh, Pennsylvania
10.2014 - 03.2015
  • Conducted phone surveys on behalf of investigators from various local colleges and universities through the University Center for Social & Urban Research.
  • Acquired participants through a phone interview process for several types of studies that focused on the most relevant social, economic, and health-related issues of our society.
  • Recruited participants for studies funded by the National Institutes of Health on social interactions in the natural environment, and the Department of Defense on home computer use.
  • Interviewed potential participants to determine eligibility.
  • Conducted in-depth telephone interviews with survey participants, asking questions related to research topics.
  • Recorded and transcribed participant responses accurately during survey sessions.
  • Ensured compliance with ethical standards and confidentiality guidelines.

Guest Service Associate

Phipps Conservatory and Botanical Gardens
Pittsburgh, Pennsylvania
09.2013 - 03.2015
  • Welcomed visitors to the Conservatory, and assisted with inquiries and admission.
  • Resolved guest complaints by actively listening and offering solutions.
  • Maintained cleanliness and organization of the front desk area.
  • Trained new associates on customer service protocols and procedures.
  • Answered incoming calls from potential customers to answer questions about amenities, events, rates, and hours of operation.
  • Performed daily opening and closing procedures for the front desk including cash management duties.
  • Welcomed large volumes of guests, and improved overall customer service.
  • Led guided tours of the Conservatory and tended to the “Butterfly Forest” when in operation.

Education

Master of Science - Biology

Chatham University
Pittsburgh, PA
05-2014

Bachelor of Science - Biology

Duquesne University
Pittsburgh, PA
05-2012

Skills

  • Budget Management
  • Program Development
  • Event Coordination
  • Stakeholder Engagement
  • Performance Monitoring
  • Customer Relationship Management
  • Community Outreach
  • Recruitment & Hiring
  • Effective Communication
  • Conflict Resolution
  • Employee Scheduling

Affiliations

  • Marketing & Outreach Conference Chair, Pennsylvania Association of Wildlife Rehabilitators (2025-Present)
  • Dispatcher & Transport Volunteer, Wildlife In Need Emergency Response of Pennsylvania (2023-Present)
  • Education & Outreach Volunteer, Wildbird Recovery (2022-Present)
  • Event Volunteer, The Awesome Spirit of Wildlife (2019-2023)
  • Event Volunteer, Pittsburgh 3 Rivers Marathon (2016-2023)
  • Dolphin Enrichment Aide, National Aquarium in Baltimore (2012-2013)
  • Carnegie Science Award Recipient (2002)

Certification

  • Adult & Pediatric First Aid/CPR/AED Certification, American Red Cross (2024)
  • Pennsylvania Child Abuse History Clearance, Pennsylvania Department of Human Services (2024)
  • Pennsylvania Background Check Clearance, Pennsylvania Department of Humane Services (2024)
  • Criminal Record Check Certification, Pennsylvania State Police (2024)
  • Mandated and Permissive Reporting in Pennsylvania Certification, University of Pittsburgh School of Social Work (2024)
  • Fishing Skills Instructor Certification, Pennsylvania Fish & Boat Commission (2024)
  • Boating Instructor Certification, Pennsylvania Fish & Boat Commission (2024)
  • Education Possession Permit, Pennsylvania Fish & Boat Commission (2024)
  • Wildlife Veterinary Medicine & Conservation Certification, Purdue University (2023)
  • Master Herpetologist Certification, The Amphibian Foundation (2021)
  • PADI Open Water Diver Certification (2004)

References

References available upon request.

Timeline

Fishing Program Manager

Venture Outdoors
08.2024 - Current

Manager of STEM Events & Competitions

Carnegie Science Center
10.2021 - 07.2024

STEM Events & Competitions Coordinator

Carnegie Science Center
07.2018 - 10.2021

Funeral Assistant

Beinhauer Family Funeral Homes
03.2018 - 04.2020

Manager of Community Engagement

Humane Animal Rescue of Pittsburgh
05.2016 - 07.2018

Science Education & Research Outreach Coordinator

Phipps Conservatory and Botanical Gardens
03.2015 - 06.2016

Survey Research Interviewer

University of Pittsburgh
10.2014 - 03.2015

Guest Service Associate

Phipps Conservatory and Botanical Gardens
09.2013 - 03.2015

Master of Science - Biology

Chatham University

Bachelor of Science - Biology

Duquesne University

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