Lorren Stewart
Jackson,OH
Summary
Proven leader with extensive experience at Tractor Supply Company, adept in workforce management and stock management. Excelled in elevating customer satisfaction and team performance through motivational techniques and effective problem-solving. Certified in forklift operation, showcasing a blend of hard and soft skills to drive operational excellence and achieve significant results.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Tractor Supply Company
Jackson, Ohio
03.2019 - 02.2025
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Trained new employees on store policies, procedures and customer service standards.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Maintained inventory by checking merchandise to determine levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted in the loading/unloading of merchandise from trucks using a forklift.
Team Leader Manager
Tractor Supply Company
Jackson, OH
06.2017 - 03.2019
- Resolved conflicts between team members in a timely manner.
- Partnered with upper management and HR to identify effective resolutions for employee relations issues.
- Motivated team members to consistently achieve or exceed performance expectations.
- Assigned and monitored daily tasks for team members, setting priorities, and goals.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Cashier
Tractor Supply Company
Jackson, Ohio
11.2013 - 06.2017
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Jackson High School
Jackson03-2012
Skills
- Stock management
- New hire training
- Workforce management
- Store opening and closing
- Motivational techniques
- Problem-solving
- Forklift certified
References
References available upon request.
Timeline
Assistant Store Manager
Tractor Supply Company
03.2019 - 02.2025
Team Leader Manager
Tractor Supply Company
06.2017 - 03.2019
Cashier
Tractor Supply Company
11.2013 - 06.2017
High School Diploma -
Jackson High School
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