Lorren Gonzalez
Davenport,FL
Summary
To enter into a company which provides opportunities of growth and advancement. Detail-oriented with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Physical Security Manager
ABC Fine Wine & Spirits
01.2010 - Current
- Set up NVR’s
- Program IP cameras/speakers
- Configure VMS
- Coordinated and managed vendor relationships to meet service level agreements.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Assisted CCTV field technicians with camera positioning/focusing
- Manage work orders for CCTV installers
- ExacqVision Training
- Axis Camera Certified
- Hanwaha/Wisenet camera efficient
- Add/remove alarm numbers for new/terminated employees using BOSCH
- Bosch panel programming
- FASA/BASA certified
- Program Paxton key fobs for new employees
Experience , Front Desk Clerk
Orthopeadic Associates of Osceola
04.2018 - 09.2018
- Answer phones
- Schedule appointments
- Data entry
- Patient contact (phone/person)
- Insurance company contact
- Insurance verification
- Provided clerical support by copying, faxing, and filing documents.
Department Manager
JCPenney
05.2014 - 05.2018
- Handled money/checks at the register
- Help customers meet their needs
- Maintain a clean, organized fitting room area
- Replenished department
- Assisted other departments with replenishment
- Straighten floors, racks, and tables
- Set floor with new merchandise within dept
- Created schedule for team
- Helped train new employees for dept.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Account Representative
Trinity Hospital
03.2014 - 08.2015
- Insurance claims billing
- Answer phones
- Patient contact (phone/person)
- Insurance company contact
- Insurance verification
- Analyzed accounts for delinquencies and other ongoing issues.
- Processed client payments and updated accounts.
Customer Service Associate
JCPenney
10.2010 - 08.2011
- Handled money/checks at the register
- Help customers meet their needs
- Maintain a clean, organized fitting room area
- Replenished department
- Assisted other departments with replenishment
- Straighten floors, racks, and tables
Warehouse handler
ABC Fine Wine and Spirits Warehouse
06.2009 - 01.2010
- Pulled orders from inventory lists and prepped for delivery
- Worked numerous aisles daily in a fast-paced environment
- Audit orders as they came down the assembly line
- Maintain a clean, organized work environment
Inventory Control Clerk
ABC Fine Wine and Spirits
09.2007 - 06.2009
- Data entry
- Entering new pricing promotions into system
- Balance general ledger
- File invoices
- Enter checks for vendors
- Talk with stores to help meet their needs
- Purge old invoices
- Pull queries from AS400 into Excel Spreadsheet
- Maintain a clean, organized work environment
Travel Agent
Cruise One Travel Agency, Cruise
09.2004 - 01.2009
- Answer Phones
- Enter bookings into cruise system
- Call cruise lines/clients
- Mail receipts/brochures
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
File Clerk
Orthopedic Assoc. of Osceola
12.2000 - 03.2004
- Answer phones
- Schedule appointments
- File patient information into their chart
- Recover charts for following day
- Purge old charts
Education
Diploma -
Gateway High School
Kissimmee, FL2005
Skills
- Access Controls
- Alarm System Monitoring
- Video Surveillance Systems
- Asset Protection
Timeline
Experience , Front Desk Clerk
Orthopeadic Associates of Osceola
04.2018 - 09.2018
Department Manager
JCPenney
05.2014 - 05.2018
Account Representative
Trinity Hospital
03.2014 - 08.2015
Customer Service Associate
JCPenney
10.2010 - 08.2011
Physical Security Manager
ABC Fine Wine & Spirits
01.2010 - Current
Warehouse handler
ABC Fine Wine and Spirits Warehouse
06.2009 - 01.2010
Inventory Control Clerk
ABC Fine Wine and Spirits
09.2007 - 06.2009
Travel Agent
Cruise One Travel Agency, Cruise
09.2004 - 01.2009
File Clerk
Orthopedic Assoc. of Osceola
12.2000 - 03.2004
Diploma -
Gateway High School
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