Accomplished senior leader with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Initiated talent strategy from the ground up developing employee programs focused on driving innovation and engagement.
Overview
17
17
years of professional experience
Work History
Chief Learning Officer
Utah Department of Transportation
Salt Lake City, UT
12.2014 - Current
Managed $2 million budget for talent and employee development activities within Utah Department of Transportation serving 1750 employees.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
Managed teams of 5 to 20 professionals focused on improving organizational initiatives.
Spearheaded change management and strategic turnaround for company during significant restructuring and downsizing.
Spearheaded 30+ third-party contract negotiations to obtain favorable pricing and scheduling parameters.
Directed technological improvements, reducing waste and business bottlenecks.
Coordinated and implemented effective training for over 1750 professionals to improve leadership and team building processes.
Improved performance management system and introduced modernized employee performance to develop future leaders.
Developed comprehensive performance reports using Google Analytics to strategize resource allocation and establish performance metrics for organization.
Align enterprise talent strategy development initiatives and create programs supporting employee growth for all phases employee
experience
Direct and lead organizational talent strategy collaborating with others across enterprise to align development programs with businesses needs for optimal performance.
Facilitated strategic initiatives focused on building engaging
workplace; such as employee engagement surveys, strength-based
teams, coaching for performance, knowledge management strategies,
communities of practice, employee resource groups.
Created leadership development strategy focused on building coaching skills and strengths-based teams while creating succession pipeline
Modernized performance management efforts to align with current and
Future workplace environments
Direct and lead competency modeling, development and deployment for all learning programs.
Modernized workforce analytics and created dashboards for ease in
decision making about current and urgent workforce challenges
Assesses metrics on ROI to measure success and impact of learning and
Development programs
Created learning opportunities in alignment with employee expectations for Diversity, Equity, Inclusion and Belonging in modern
workplace
Collaborate with senior leadership on strategic initiatives to plan,
direct, and evaluate opportunities for professional development and
Life‐long learning programs
Procure, launch, and manage learning management system.
Oversaw development and implementation of quality educational programs.
Recruited, trained and mentored faculty and staff in best practices for instruction.
Training Manager II
Utah Department of Transportation
Salt Lake City, UT
08.2014 - 12.2014
Conducted orientation sessions and organized on-the-job training for new hires.
Trained new hires to perform cross-training exercises with experienced workers.
Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Analyzed effectiveness of training programs at all levels and recommended updates.
Reviewed and edited all training materials for accuracy and company policy compliance.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Directed training programs and development paths for managers and supervisors.
Coordinated ongoing technical training and personal development classes for staff members.
Managed all exempt employee coaching, training and performance improvement actions.
Implemented new learning strategies depending upon employees' skill levels.
Assessed skill gaps for employees in [Type] department and developed training courses to meet identified needs.
Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
Developed surveys to identify training needs based on projected production processes and changes.
Coordinated and prioritized required training courses for [Job title]s and [Job title]s.
Delivered wide variety of courses focused on [Type], [Type] and [Type] topics to enhance communication, team cohesion and group performance.
HR Training/Generalist
Family Dollar Distribution
St George, UT
02.2013 - 08.2014
Built strategic partnerships across multiple business segments to help executives and senior leaders improve management structures and team cohesiveness.
Organized, scheduled, ran and evaluated leadership seminars, workshops and self-paced trainings.
Designed courses to meet company requirements and help develop new leaders within organizational structure.
Managed new employee orientation training process for more than 2000 employees each year.
Trained new hires to perform cross-training exercises with experienced workers.
Communicated all learning and performance objectives, schedules and training assessments to upper management.
Led daily, weekly and monthly coaching, counseling and feedback sessions.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Natural coach, mentor and progressive leader owns the outcomes, collaborates with business owners to create solutions focused on developing the organization's most valuable resource—people
Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
Workforce Development Specialist
Utah Department Of Workforce Services
Salt Lake City , Utah
12.2005 - 02.2013
Organized scheduling and logistic elements of employee training to maximize overall impact of every coaching session.
Oversaw job seeker aptitude and interest testing, reviewed results with job seekers, and presented suitable career alternatives.
Produced training materials such as manuals, guides and online learning modules to reiterate information shared in training sessions.
Examined effectiveness of corporate trainings and programs to promote efficient skills development education.
Performed complete assessment of job seeker's education, skills and work history to identify detrimental factors.
Trained, developed and coordinated contractors and subcontractors to build cohesive, talented team for projects.
Education
Master of Arts - Human Resource Studies, Change Management
Colorado State University
Fort Collins, CO
05.2020
Master of Science - Public Administration
Southern Utah University
Cedar City, UT
05.2013
Certified Coach-ACC - Coaching
International Coaching Federation
03.2021
Certified Gallup Strengths Coach - undefined
Well-Being Certification - undefined
Green Belt Certified -
Go Lean Six Sigma
Salt Lake City
Bachelor of Science - English Language And Literature
Southern Utah University
Cedar City
05.
Skills
Strategic Talent Management Partner
Leadership Development & Coaching
Performance Management and Incentives
Performance and Change Management
Performance Measures and Improvement
Workforce/People Analytics
Build Coaching Culture
Focus on Quality of Life and Well Being
Partnerships and Vendor Negotiation
Technology and Operations Innovations
Focused on Continuous Improvement
Growth Mindset and Modern Workplace
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your task is not to foresee the future, but to enable it.
Antoine de Saint-Exupéry
Timeline
Chief Learning Officer
Utah Department of Transportation
12.2014 - Current
Training Manager II
Utah Department of Transportation
08.2014 - 12.2014
HR Training/Generalist
Family Dollar Distribution
02.2013 - 08.2014
Workforce Development Specialist
Utah Department Of Workforce Services
12.2005 - 02.2013
Master of Arts - Human Resource Studies, Change Management
Colorado State University
Master of Science - Public Administration
Southern Utah University
Certified Coach-ACC - Coaching
International Coaching Federation
Certified Gallup Strengths Coach - undefined
Well-Being Certification - undefined
Green Belt Certified -
Go Lean Six Sigma
Bachelor of Science - English Language And Literature
Southern Utah University
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