Lorrie Binford
Ohkay Owingeh,NM
Summary
Dynamic Billing Specialist with extensive experience at El Centro Family Health, adept at resolving billing discrepancies and enhancing system accuracy. Proven expertise in medical billing and collections, complemented by strong problem-solving and customer service skills. Committed to optimizing revenue cycle management and ensuring timely payment processing.
Overview
18
18
years of professional experience
Work History
Billing Specialist II
El Centro Family Health
06.2016 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Handled account payments and provided information regarding outstanding balances.
- Responded to customer concerns and questions on daily basis.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Audited and corrected billing and posting documents for accuracy.
- Collaborated with customers to resolve disputes.
- Worked with multiple departments to check proper billing information.
- Researched and resolved billing discrepancies to enable accurate billing.
Billing Specialist
Grace Medical Center (Defunct)
08.2013 - 02.2016
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Monitored outstanding invoices and performed collections duties.
- Maintained accurate records of customer payments.
- Utilized various software programs to process customer payments.
- Researched and resolved billing discrepancies to enable accurate billing.
- Audited and corrected billing and posting documents for accuracy.
- Collaborated with customers to resolve disputes.
Billing and Authorizations
University Medical Center
01.2008 - 08.2013
- Used data entry skills to accurately document and input statements.
- Worked with multiple departments to check proper billing information.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Responded to customer concerns and questions on daily basis.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Maintained accurate records of customer payments.
- Researched and resolved billing discrepancies to enable accurate billing.
Education
GED -
RL Turner High
Carrollton, TX06.1996
Certified Professional Biller - Insurance Billing And Coding
AAPC
Ohkay Owingeh10.2020
Skills
- Payment posting
- Billing cycle management
- Claims processing
- Insurance verification
- Customer service
- Verbal and written communication
- Attention to detail
- Claim submission
- Billing dispute resolution
Languages
Spanish
Timeline
Billing Specialist II
El Centro Family Health
06.2016 - Current
Billing Specialist
Grace Medical Center (Defunct)
08.2013 - 02.2016
Billing and Authorizations
University Medical Center
01.2008 - 08.2013
GED -
RL Turner High
Certified Professional Biller - Insurance Billing And Coding
AAPC
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