Lorrie Cubbage
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Group Supervisor
Growing Friends Child Care
2023.11 - Current
- Provided support to senior management by preparing reports on group activities and progress toward organizational goals.
- Oversaw administrative tasks such as document processing, and meeting organization for efficient group functioning.
- Designed the annual yearbook and directories for the center.
- Provided positive reinforcement for good behavior and gently disciplined when appropriate.
- Assisted with new hire paperwork processing and upgrading the communication system between teacher and parents.
Administrative Assistant
Winterstown United Methodist Church
2014.10 - 2023.11
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported pastoral staff through scheduling meetings, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital membership information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Delivered excellent member service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships with in the church.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for church events by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record membership data.
- Assisted development and implementation of new administrative procedures.
- Completed forms, reports, logs and records to quickly handle all documentation for annual conference.
Civil Engineer Drafter
CNA Inc.
2012.09 - 2014.05
- Enhanced project efficiency by developing detailed civil engineering drafts and plans.
- Optimized designs by utilizing AutoCAD drafting tools for precise plan creation.
- Improved accuracy of cost estimates through diligent research of materials, labor costs, and equipment requirements during the drafting process.
- Created, printed, and modified drawings in AutoCAD.
- Evaluated project sketches and drawings for technical and measurement errors.
Geotechnical Technician
CNA Inc.
2012.09 - 2014.05
- Enhanced soil analysis accuracy by conducting geotechnical field investigations and laboratory testing.
- Improved project efficiency with thorough geological site assessments for construction projects.
- Reduced geotechnical risks by compiling and analyzing data to create comprehensive reports for clients.
- Conducted soil, rock, and groundwater sampling to ensure proper foundation design and stability.
- Optimized material selection by conducting in-depth tests on soil, aggregate, concrete, asphalt, and other construction materials.
- Maintained compliance with industry standards through rigorous quality control measures during all phases of project development.
- Supported the development of environmentally sustainable designs through detailed evaluations of land use impacts on soil properties.
- Performed field density tests using nuclear gauges or sand cone methods to ensure proper compaction levels were achieved during construction projects.
- Inspected, evaluated and interpreted data from core samples and cuttings.
- Tested and analyzed samples to determine content and characteristics using laboratory apparatus or testing equipment.
- Collected geological data with specialized equipment.
- Operated testing equipment correctly to consistently obtain accurate results.
- Sampled field geology and compiled data for potential sites.
- Oversaw work of field personnel collecting geological samples.
- Photographed site images and compiled images with reporting documentation for submission to Geotechnical supervisor.
Front End Assistant
Target
2010.09 - 2011.08
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Mentored new employees on company policies, cash handling procedures, and customer service best practices to ensure consistent performance across the team.
- Maintained open communication lines with staff members, fostering a supportive work environment that encouraged teamwork and skill development.
- Implemented effective scheduling techniques, balancing employee availability with store needs to maintain optimal staffing levels during peak hours.
- Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
- Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
- Promoted a clean and organized store appearance by overseeing restocking efforts, directing cart retrieval, and supervising cleaning schedules.
- Managed time effectively by prioritizing tasks appropriately based on urgency or importance while remaining adaptable to changing circumstances in a fast-paced retail environment.
- Strengthened relationships between front-end staff and other store departments by facilitating open communication channels and encouraging cross-functional collaboration.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Trained team members in successful strategies to meet operational and sales targets.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bindery Supervisor
The Outter Office
2005.11 - 2006.05
- Enhanced production efficiency by implementing new bindery processes and techniques.
- Reduced downtime and increased overall productivity through proactive maintenance of bindery equipment.
- Improved workflow by optimizing staff scheduling and delegating tasks effectively.
- Streamlined inventory management, ensuring timely availability of materials for smooth production operations.
- Increased employee morale and retention by providing regular feedback, recognition, and opportunities for professional growth.
- Collaborated with other departments to ensure seamless integration of bindery operations within the organization.
- Managed a team of bindery professionals, fostering a positive work environment that encouraged collaboration and innovation.
- Achieved timely completion of all projects by effectively managing deadlines and prioritizing tasks based on urgency and importance.
- Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
- Checked all finished products to detect and correct uneven paper edges and dimensional errors.
- Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products.
- Used glue machines to glue endpapers, bindings, backings and signatures.
- Used large-volume hand machine punch and staplers to punch holes into paper sheets.
- Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
- Used cutting and trimming machines to trim edges of books to appropriate size.
Secretary
State Farm Insurance Agent
2002.08 - 2005.08
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Assistant Front End Manager
Giant Food Stores
2000.08 - 2003.06
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Trained team members in successful strategies to meet operational and sales targets.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Promoted a clean and organized store appearance by overseeing restocking efforts, directing cart retrieval, and supervising cleaning schedules.
- Coordinated breaks and lunches while ensuring adequate coverage at registers to maintain efficient operations throughout the day.
Education
High School Diploma -
Wilde Lake High School
Columbia, MD06.2000
Skills
- Learning environments
- Decision-making capabilities
- Staff Development
- Meeting attendance
- General housekeeping duties
- Materials and supplies preparation
- Staff Management
- Relationship Building
- Group Supervision
- Customer and Service-Oriented
- Time management abilities
- Multitasking Abilities
Certification
- Administrative Assistant Certificate, Stratford Career Institute - 2022
Timeline
Assistant Group Supervisor
Growing Friends Child Care
2023.11 - Current
Administrative Assistant
Winterstown United Methodist Church
2014.10 - 2023.11
Civil Engineer Drafter
CNA Inc.
2012.09 - 2014.05
Geotechnical Technician
CNA Inc.
2012.09 - 2014.05
Front End Assistant
Target
2010.09 - 2011.08
Bindery Supervisor
The Outter Office
2005.11 - 2006.05
Secretary
State Farm Insurance Agent
2002.08 - 2005.08
Assistant Front End Manager
Giant Food Stores
2000.08 - 2003.06
High School Diploma -
Wilde Lake High School
- Administrative Assistant Certificate, Stratford Career Institute - 2022
Similar Profiles
Aidan TroutAidan Trout
Assistant Teacher at Circle Of Friends Child Care CenterAssistant Teacher at Circle Of Friends Child Care Center
Cooper LundCooper Lund
Assistant Teacher at Little Friends Child CareAssistant Teacher at Little Friends Child Care
Julia SpanialskaJulia Spanialska
Childcare Educator at Friends Club Child CareChildcare Educator at Friends Club Child Care