Summary
Overview
Work History
Education
Skills
Timeline
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Lorrie Dalton

Eddyville,IA

Summary

Accomplished General Manager at McDonald's Restaurant, adept in fostering high employee satisfaction and increasing sales through strategic planning and effective customer service. Demonstrated excellence in cash handling and fostering customer loyalty at Casey's General. Skilled in time management and customer assistance, ensuring operational efficiency and positive client interactions.

Overview

25
25
years of professional experience

Work History

Cashier Donut Maker

Casey's General
04.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

C N A

Griffins
07.2010 - 07.2016
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and dignity.

General Manager

McDonald's Restaurant
10.1999 - 07.2004
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

Nursing - Nursing

Health Care Inst
Memphis, TN
02.1991

GED - General Studies

Memphis City Schools
Memphis, TN
08.1990

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing

Timeline

Cashier Donut Maker

Casey's General
04.2023 - Current

C N A

Griffins
07.2010 - 07.2016

General Manager

McDonald's Restaurant
10.1999 - 07.2004

Nursing - Nursing

Health Care Inst

GED - General Studies

Memphis City Schools

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Lorrie Dalton