Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorrie Gevas

Coos Bay

Summary

Dynamic and compassionate professional with extensive experience in phlebotomy, notably at Quest Diagnostics. Excelled in maintaining high accuracy in specimen handling and enhancing patient comfort, showcasing strong teamwork and excellent communication skills. Proven track record in improving guest relations and driving customer satisfaction through meticulous attention to detail and service excellence.

Overview

15
15
years of professional experience

Work History

Housekeeper

B.Side
03.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Deli Cashier

Fred Meyers Jewelers
05.2022 - 08.2023
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Enhanced customer satisfaction by efficiently processing deli orders and payments.
  • Demonstrated proficiency in using relevant equipment such as slicers, scales, and wrapping machines for efficient order fulfillment.
  • Supported store promotions, helping to drive sales of featured items or specials.
  • Prepared fresh food items according to established recipes and guidelines for consistent quality.
  • Contributed to a positive work environment by effectively communicating with colleagues and supervisors.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Phlebotomist

Sparks Regional Medical Center
02.2010 - 06.2015
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Phlebotomist

Quest Diagnostics
07.2013 - 12.2014
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Education

Diploma -

Adelante
Roseville, CA
06.1981

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Excellent oral and written communication
  • Customer-oriented
  • Guest relations

Timeline

Deli Cashier

Fred Meyers Jewelers
05.2022 - 08.2023

Housekeeper

B.Side
03.2022 - Current

Phlebotomist

Quest Diagnostics
07.2013 - 12.2014

Phlebotomist

Sparks Regional Medical Center
02.2010 - 06.2015

Diploma -

Adelante

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Lorrie Gevas